Q: Are Homebotton and Touch ID covered if they're broken?
Here is the problem:
I went to the beach and unfortunatly my IPhone6 fall into the sand, since then my homebotten is going crazy, I do the whole time screenshots when I wanna lock my phone, I can't open Apps, becaus they will close by themself and I can't unlocke my phone with my fingerprint anymore.
Has someone any tipps how to fix this or should I go to a store and let it fix there?
I still have my warranty. I really became desperate.
P.S.: During I texted this question, my phone died and I can't make it on anymore.
iPhone 6, iOS 9.3.4, null
Posted on Aug 13, 2016 10:45 PM
Make an appointment at the Apple Genius Bar for service. If needed find an Apple Store - Find a Store - Apple.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model. You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple: You can make an appointment at the Apple Retail Store - Genius Bar and take it in for service. You can also look for an Apple Store - Find a Store - Apple.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
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Posted on Aug 14, 2016 9:56 AM