HT201413: Resolve issues between iTunes and third-party security software

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Q: Windows 10 - PC recognizes iPad, but iTunes doesn't. Nothing appears on Device Manager.

I followed every single step I could find on Apple website. The PC recognizes the iPad alright, the iPad asks me to trust the PC and I do so, but iTunes doesn't show the iPad and the Device Manager doesn't show anything from Apple. I even alreay uninstalled, redownloaded and reinstalled iTunes.

iPad 2, iOS 9.3.4

Posted on Aug 14, 2016 12:21 PM

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Q: Windows 10 - PC recognizes iPad, but iTunes doesn't. Nothing appears on Device Manager.

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