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Helpful answers
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Aug 14, 2016 4:52 PM in response to ernestofrommexicaliby turingtest2,You'll need to describe the problem in a little more detail.
Start here iCloud and choose the sub-community that fits best with the problem. Our hosts have kindly taken care of that, so ask your question and we will do what we can to help.
tt2
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Aug 14, 2016 4:50 PM in response to turingtest2by ChitlinsCC,Re-titled/branched & relocated when I arrived
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Aug 14, 2016 4:51 PM in response to ernestofrommexicaliby ChitlinsCC,We need much more information to give you specific help.
Tell us a Story
- with a beginning, a middle and end. We need to understand everything that you know and have experienced.
If this issue is new, tell us what immediately preceded its onset - add software, upgrade or update? New equipment?
Tell us step-by-step, in detail what your actions are.
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
- Include your product (device) name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
- Provide the version numbers of your operating system and relevant applications, for example "OS X 10.4.11" or "Safari 4.1.3".
- Describe the problem, and include any details about what seems to cause it.
- List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
For a detailed "coaching", please see the User Tips Help us to help you on these forums and Writing an effective Apple Support Communities question
"Keep It Short and Simple" - Take your time... but be thorough - ÇÇÇ