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Sam Severua

Q: How does Apple support come about to countries like Tanzania ? Iam in........

How does Apple support come about to countries like Tanzania ? Ian in Tanzania and some of my friends here (Teacher Volunteers) use apple products with 0 support from Apple when facing issues. How do you (Apple) account for this?

iPhone 5s, iOS 8.1.2

Posted on Apr 27, 2016 1:34 AM

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Q: How does Apple support come about to countries like Tanzania ? Iam in........

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  • by K Shaffer,

    K Shaffer K Shaffer Apr 27, 2016 1:53 AM in response to Sam Severua
    Level 6 (14,224 points)
    Desktops
    Apr 27, 2016 1:53 AM in response to Sam Severua

    There are a few web pages with links that may be able to direct you

    to contact any authorized independent reseller or service providers:

     

    • Other Africa - Apple Locate: (Tanzania)

    https://locate.apple.com/amei/en/

     

    Screen Shot 2016-04-27 at 12.39.20 AM.png

     

    Check by using the Local, City, Country address(s) that may apply

    to see what if any sales or service companies appear in the Locate.

     

    You can see what if any local regional sales &/or support information is available by

    contacting official Apple as directly as possible via Support or Apple, Inc. site links.

     

    • Contact Apple Support

     

    • Contact - How to Contact Us - Apple: (main - US)

    http://www.apple.com/contact/

     

    Since these Apple Support Communities are essentially 'peer-to-peer' fellow users

    who offer free advice, volunteer fellow Apple product owners, without compensation;

    you should note that 'we' generally are not Apple and do not represent Apple, Inc.

     

    These discussions tend to offer or attempt to offer a forum environment to help aid

    in resolving or understanding technical issues; those who participate here have no

    insider status, or special privilege; anyone who can ask a question can answer one.

     

    Hopefully you can locate a sales &/or service authorized Apple provider in your region.

    Good luck & happy computing!

  • by Phil0124,

    Phil0124 Phil0124 Aug 14, 2016 5:19 PM in response to Sam Severua
    Level 7 (26,733 points)
    iPhone
    Aug 14, 2016 5:19 PM in response to Sam Severua

    1. This is a user to user forum. Apple is not here.

     

    2. In countries with no direct Apple presence, generally 3rd party authorized service providers handle the Support and service for Apple products. In most cases local Cellular carriers that offer iPhones and Cellular iPads for sale, will provide support and service for them as well.

     

    Beyond that, as provided above, you can search for other authorized service providers in your locale by using Apple's search tool.