cabina

Q: ipad Pro 12.7 sim card expired

Ipad Pro 12.7 sim card expired. Not finding any info about it..Do I need to get a new one,will I loose my info and data?

iPad Pro 12.9-inch Wi-Fi, Cellular, iOS 9.3.4

Posted on Aug 14, 2016 7:35 PM

Close

Q: ipad Pro 12.7 sim card expired

  • All replies
  • Helpful answers

  • by Phil0124,

    Phil0124 Phil0124 Aug 14, 2016 7:41 PM in response to cabina
    Level 7 (26,872 points)
    iPhone
    Aug 14, 2016 7:41 PM in response to cabina

    Expired how?

     

    The sim card is what tells the iPad what cellular network to connect to and with what settings.  They don't normally expire.

     

    Your service plan with your cellular carrier may have come to an end, in which case you would need to contact them to set up a new plan.

     

    Or if you are using a pay as you go sim, you would possibly need to add some balance to access the internet over cellular again.

     

    Your sim card does not affect any info or data stored in your iPad. It is only used for cellular Data for internet access when away from wifi.

  • by cabina,

    cabina cabina Aug 27, 2016 8:51 AM in response to Phil0124
    Level 1 (4 points)
    iPad
    Aug 27, 2016 8:51 AM in response to Phil0124

    Thanks for all your help! But it does not solve my problem!

     

     

     

    It says expired right under the data plan.PhotoAM.jpg

    It just renewed my plan for the month. Any Help would be nice..

    Photo.jpg

    Thanks for your help

  • by stedman1,

    stedman1 stedman1 Aug 27, 2016 8:52 AM in response to cabina
    Level 9 (73,345 points)
    Apple Watch
    Aug 27, 2016 8:52 AM in response to cabina

    Contact T-Mobile

  • by Phil0124,

    Phil0124 Phil0124 Aug 27, 2016 9:22 AM in response to cabina
    Level 7 (26,872 points)
    iPhone
    Aug 27, 2016 9:22 AM in response to cabina

    From what I can find, its a glitch.

     

    You can try removing the sim card and putting back in, and see if that makes the message go away.

    Is it correct that the Apple iPad Air 2 SIM card expires?

     

    Or Ask T-Mobile for a new Sim card with your current service transferred to it.

     

    As long as you have internet access, when away from Wifi the "Expired"  message is not really meaningful.

  • by cabina,

    cabina cabina Aug 27, 2016 2:23 PM in response to Phil0124
    Level 1 (4 points)
    iPad
    Aug 27, 2016 2:23 PM in response to Phil0124

    I don't know if this matters I have a iPad sim card!

    I have taken the sim card out and still expired..

    I can't get internet access when away from wifi, will not work.

    Thanks for your help!

  • by Phil0124,

    Phil0124 Phil0124 Aug 28, 2016 11:31 AM in response to cabina
    Level 7 (26,872 points)
    iPhone
    Aug 28, 2016 11:31 AM in response to cabina

    In that case, go to a T-Mobile store, and request your service be transferred to a new sim card.

     

    They should be able to do this for free without any issue.

  • by ShagCA,

    ShagCA ShagCA Aug 29, 2016 8:37 AM in response to cabina
    Level 4 (1,819 points)
    iPad
    Aug 29, 2016 8:37 AM in response to cabina

    cabina wrote:

     

    I don't know if this matters I have a iPad sim card!

    I have taken the sim card out and still expired..

    I can't get internet access when away from wifi, will not work.

    Thanks for your help!

    It appears to me that you are a T-Mobile 200MB/month subscriber. That 200MB free for life plan does not allow users move SIM card from one device to another. In other words, your SIM card is tied to the iPad device and you can't use it on a another device. That is to prevent users from abusing their 200MB free data for life. Similarly, you can't use 10 T-Mobile SIM cards to bump your free data to 2GB on the same iPad.