HT201441: Turn off Find My iPhone Activation Lock

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Spac23

Q: Bought an iPhone 6s   With activation lock. No way to contact seller either.

iPhone is restored also.

iPhone 6s, iOS 9.3.4

Posted on Aug 14, 2016 8:31 PM

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Q: Bought an iPhone 6s   With activation lock. No way to contact seller either.

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  • Helpful answers

  • by stevejobsfan0123,Apple recommended

    stevejobsfan0123 stevejobsfan0123 Aug 14, 2016 8:33 PM in response to Spac23
    Level 8 (43,557 points)
    iPhone
    Aug 14, 2016 8:33 PM in response to Spac23

    Since there is no way around Activation Lock, you need to return it and get your money back if possible.

  • by Phil0124,

    Phil0124 Phil0124 Aug 14, 2016 8:35 PM in response to Spac23
    Level 7 (26,990 points)
    iPhone
    Aug 14, 2016 8:35 PM in response to Spac23

    There is no way to bypass Activation Lock.

     

    You need the Apple ID and password used to lock it to remove activation lock.

     

    Failing that, you would need to produce a valid purchase receipt from Apple or an authorized reseller for Apple to be able to help you.

     

    Otherwise, your only  choice is to return it to wherever you bought it from and demand a refund, it is useless to you, and should not have been sold.