rayver
Level 1
(9 points)
Q: Why won't my mac won't play music in iTunes?
I am on iTunes 12.4.3.1 and no sound will play. I click on play and the audio symbol appears next to the sone but no sound and the progress bar does not move. I have checked the audio settings and volume levels. All the similar questions seem to be a long time ago or refer to Pc's. What could be causing this. It seems to be intermittent.
iMac, OS X Yosemite (10.10.5)
lllaass
Level 10
(188,833 points)
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
