Q: wifi

I think you mean the Wi-Fi icon ..

Make sure Wi-Fi is turned on.

Tap Settings > General > Wi-Fi then toggle Wi-Fi on.

tonettedaniel wrote:

 

yes i did that and put the password in.  thank u for responding.

And still does not show up? Are you able to use Wi-Fi? Your original post said yes but I don't understand how you can connect and not see the Wi-Fi icon.

Below is a User Tip about general Wi-Fi issues. Maybe one of them will help.

1) Restart you device.

2) Reset Network Settings:  Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

3) Reboot Router/Modem:  Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band). Channels 1, 6 or 11 are recommended for the 2.4 band.

4) Change to Google's DNS:  Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

5) Disable device prioritization on the router if this feature is available. Also disable any VPN apps and test Wi-Fi again.

6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

8) Backup and Restore the Device using iTunes. Try restoring as New first and testing it. If ok try restoring the backup (the backup could be corrupted).

https://support.apple.com/en-us/HT201252

9) Go to an Apple Store for hardware evaluation. The Wi-Fi chip or the antenna could be defective.

User Tip:  https://discussions.apple.com/docs/DOC-9892

You are welcome. That may help with the connection but I don't see that making the Wi-Fi icon reappear. And btw, #4 would be on the phone, not the router. Maybe you meant 3 instead??

Not quite sure what you are asking. Try the steps here to see if they help you:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

The fan icon should show up automatically when you are connected to Wi-FI so if you are certain that you are (and not using cellular/mobile instead) the software may be corrupted.

Try holding down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears. You will not lose anything.

If a restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data if possible. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:

https://support.apple.com/en-us/HT201252

If the above steps do not help, you may have to have it tested at an Apple Store.

Great to hear.... thanks for the feedback.