iPhone
Q: touch id fails after iOS update
Immediately after installing the iOS update to 9.3.4 on an iphone 6s, my touch id stopped working.
I deleted the existing fingerprint files (since they weren't working - I thought this might be a security feature, like having to use a passcode after a re-start). However, if i choose "iphone unlock", "apple pay" or "itunes & app store under Use Touch ID for:, or try to add a fingerprint, the scan window flashes up for a half-second, then I get a "Failed" message.
Anyone else experiencing this? Any ideas how to get it working again?
thanks!
iPhone 6s, iOS 9.3.4
Posted on Aug 15, 2016 9:30 AM



