aisen2
Level 1 (67 points)
iPhone

Q: gps not working properly after iOS 9.3 update

Hi all.

 

After updating to iOS 9.3 my GPS cannot find my exact location. It keeps telling me I am in a big area, (Triangulating) seems like it does not activate the GPS.

Sometimes very little it works and give me the correct position, but 97% of the time its not working. Anyone else with the same problem?

 

Besides that: A hot phone & bad WIFI

 

iPhone 6 running iOS 9.3

iPhone 6, iOS 9.3

Posted on Mar 23, 2016 1:25 PM

by Ingo2711,Apple recommended
Ingo2711 Ingo2711
Level 7 (25,824 points)
iPhone
A:

Did you already force restart the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?

You will not lose data by resetting, but it can clear some glitches after installing new software or apps.

 

If this does not work, and to make sure that this is not software related, set it back to factory settings, without using a backup afterwards. Test your Wifi and GPS features.

In case it works again, restore from the backup, if it does not, the problem could be hardware related and the phone has to be checked by Apple or an Apple Authorized Service Provider.

Use iTunes to restore your iOS device to factory settings - Apple Support

iPhone - Contact Support - Apple Support

Posted on Mar 24, 2016 1:15 AM

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aisen2

Q: gps not working properly after iOS 9.3 update

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  • Helpful answers

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  • by Dlock1272,

    Dlock1272 Dlock1272 Aug 7, 2016 9:37 AM in response to aisen2
    Level 1 (4 points)
    iPhone
    Aug 7, 2016 9:37 AM in response to aisen2

    We are having the same issue! I was going to make an appointment to visit the Apple Store, but it looks like that will just be a waste of time. it is unbelievable to me that we have all paid so much for these phones and apple won't take care of it.

  • by Icefaeries22,

    Icefaeries22 Icefaeries22 Aug 8, 2016 12:16 AM in response to aisen2
    Level 1 (4 points)
    Aug 8, 2016 12:16 AM in response to aisen2

    I'mhaving this problem as well. At first I thought it was the Pokémon Go app however I then tried to use the maps app to go to my sisters new address and found out it was not the PG app that was the problem. I hope Apple can fix this soon!

  • by tcheeh,

    tcheeh tcheeh Aug 8, 2016 9:58 PM in response to h-n-s
    Level 1 (4 points)
    iPhone
    Aug 8, 2016 9:58 PM in response to h-n-s

    HI dear

    hhow to fix it? I got same problem

     

    tthanks

  • by tcheeh,

    tcheeh tcheeh Aug 8, 2016 9:59 PM in response to aisen2
    Level 1 (4 points)
    iPhone
    Aug 8, 2016 9:59 PM in response to aisen2

    HI dear

     

    hhow to fixed it ? Same problem Here

     

    thanks

  • by brfergus,

    brfergus brfergus Aug 11, 2016 11:13 AM in response to aisen2
    Level 1 (4 points)
    Aug 11, 2016 11:13 AM in response to aisen2

    Hey everyone who is having this issue. I updated to the ios 10 beta and my gps issues were resolved completely .

  • by TOBALL,

    TOBALL TOBALL Aug 11, 2016 11:23 AM in response to brfergus
    Level 2 (193 points)
    Aug 11, 2016 11:23 AM in response to brfergus

    hey guys did you try tu restore with iTunes and set up your devices as new one without your previous staff ? And test your gps with plans, find my iPhone etc?

  • by r.tailor,

    r.tailor r.tailor Aug 11, 2016 11:27 AM in response to brfergus
    Level 1 (8 points)
    iPhone
    Aug 11, 2016 11:27 AM in response to brfergus

    HHow do i download the beta version on ios 10?

  • by nxd10,

    nxd10 nxd10 Aug 11, 2016 11:35 AM in response to TOBALL
    Level 1 (4 points)
    iPhone
    Aug 11, 2016 11:35 AM in response to TOBALL

    Repeatedly.  And the store did it for me too.  The Find My iPhone was what made it obvious GPS was messed up. It often showed me at a house 1/2 mile away or on a bike trail.  I couldn't find my phone one night at midnight (why I was on Find My iPhone).  It showed it on the bike trail, which I had walked earlier that evening, so I almost went out in the middle of the night to find it.  Fortunately, my husband called it and it was in the house. 

     

    Find My iPhone is a fantastic diagnostic because it pulses every time it sends a GPS ping and the relative accuracy of the search.  If it isn't pinging and the circle is big, your GPS antenna isn't working.

  • by slumpey326,

    slumpey326 slumpey326 Aug 11, 2016 2:14 PM in response to brfergus
    Level 1 (4 points)
    Aug 11, 2016 2:14 PM in response to brfergus

    I Downloaded the iOS 10 beta and still having the gps issues.  Did you have to factory restore from iPhone after you downloaded the latest beta for it to work correctly?  Please post your steps.

  • by brfergus,

    brfergus brfergus Aug 11, 2016 9:07 PM in response to slumpey326
    Level 1 (4 points)
    Aug 11, 2016 9:07 PM in response to slumpey326

    I just installed the beta 10.4 and it restarted itself just like it would with any iOS update. When it woke up pokemon gonwas workkng and so was google maps navigation for the first time In months. My issue was that I could never get a god fix  It would skip around or not work at all.

  • by boopfm523,

    boopfm523 boopfm523 Aug 12, 2016 8:19 AM in response to aisen2
    Level 1 (4 points)
    iPhone
    Aug 12, 2016 8:19 AM in response to aisen2

    same issue as everyone else.  only chiming in here for the purposes of exposing this issue and venting about lack of support from Apple in regards to a resolution.  nothing new to add otherwise. 

  • by tim202,

    tim202 tim202 Aug 13, 2016 5:36 AM in response to aisen2
    Level 1 (18 points)
    iPad
    Aug 13, 2016 5:36 AM in response to aisen2

    AAny news to an update I am experiencing the same issue.

    GPS is 90 deg out most of the time, occasionally shows the correct direction and have the overhearing issue as well.

    All since the last 2 9.3 updates.

  • by Vasirishi,

    Vasirishi Vasirishi Aug 13, 2016 6:12 PM in response to Dlock1272
    Level 1 (8 points)
    Aug 13, 2016 6:12 PM in response to Dlock1272

    I have the same issue.  After upgrading iphone6 to 9.3.4 last week, the GPS stopping working.  It keeps triangulating but cannot provide directions or show where I am, while driving.

    Took an appointment with Genius Bar and went there today ( Aug 13th 2016 ).  They restored the OS 9.3.4 again and asked me to drive around and test it.  Still the problem exists.

    Went back to them and asked them to restore my software back to 9.3.1 version which used to work.  They refused to do it.

    Now they are asking me to pay $299 for a flat repair cost to replace my iPhone 6.  Asked them what happens if it fails again after the 90 day warranty window.  As usual pay another $299 or buy apple care warranty.

     

    They refused to acknowledge any issue with iPhone 6.  Even after me referring to multiple threads on apple support community, they didn't bother to hear me at all :-(

     

    How do me make Apple hear us out and do something for their issue.  It definitely seems to be a batch/lot issue with certain iPhones.

  • by David Nazar,

    David Nazar David Nazar Aug 13, 2016 10:46 PM in response to Vasirishi
    Level 1 (8 points)
    Aug 13, 2016 10:46 PM in response to Vasirishi

    Hi guys,

     

    I am experimenting the same issue here in France with my iPhone 6..

    Same story .. I went to an apple store ..  blablabla.. they want me to pay ... blablabla..

     

    I just bought the pieces and a reparation kit, and I will repare it myself.

    i am just sick of Apple. I have a macbook Pro 2011 who didnt work for TWO YEARS until they initiates a reparation program .. Now it's my iPhone 6...  APPLE, STOP PUSHING ME TO BUY AN ANDROID PHONE...

     

    I will let you know guys when I am done reparing my iPhone. But right know I am on vacation on Florida \o/.

     

    David.

  • by brfergus,

    brfergus brfergus Aug 15, 2016 10:44 AM in response to Vasirishi
    Level 1 (4 points)
    Aug 15, 2016 10:44 AM in response to Vasirishi

    Try downloading and installing the ios 10 public beta. https://beta.apple.com/sp/betaprogram/guide#ios

     

    Your problem sounds like the same as I had and my gps was fixed by the upgrade.

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