EtreCheck version: 3.0.1 (304)
Report generated 2016-08-15 21:49:37
Download EtreCheck from https://etrecheck.com
Runtime 2:17
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
Mac does not shutdown since the 10.11.6 update
Hardware Information: ⓘ
iMac (21.5-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4-core
20 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
8 GB DDR3 1333 MHz ok
BANK 1/DIMM1
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
Disk Information: ⓘ
ST3500418AS disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (195.89 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Wacom Co.,Ltd. CTL-470
Apple Computer, Inc. IR Receiver
Apple Card Reader
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.3.0-3 - SDK 10.8 - 2016-08-11) [Support]
System Launch Agents: ⓘ
[not loaded] 9 Apple tasks
[loaded] 156 Apple tasks
[running] 73 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 47 Apple tasks
[loaded] 159 Apple tasks
[running] 85 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2012-05-01)
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12)
[running] com.epson.ecrp.launcher.plist (2012-05-27)
[failed] com.epson.ews.launcher.plist (2011-11-14)
[loaded] com.google.keystone.agent.plist (2016-07-12)
[loaded] com.oracle.java.Java-Updater.plist (2014-10-20)
[running] com.trusteer.rapport.rapportd.plist (2016-07-18)
[running] com.wacom.pentablet.plist (2012-10-29) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-13)
[loaded] com.google.keystone.daemon.plist (2016-07-12)
[loaded] com.oracle.java.Helper-Tool.plist (2014-10-20)
[loaded] com.oracle.java.JavaUpdateHelper.plist (2015-04-20) [Support]
[running] com.trusteer.rooks.rooksd.plist (2016-07-18) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2012-05-01)
[loaded] com.adobe.ARM.[...].plist (2013-11-15)
[running] com.amazon.music.plist (2014-11-03)
[loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.CF2345E8-F194-4B06-81F4-2FF FCB25C77B.plist (2012-03-30)
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-01-11) [Support]
[loaded] com.facebook.videochat.[redacted].plist (2014-08-09) [Support]
[running] com.spotify.webhelper.plist (2016-08-15) [Support]
[running] com.zeobit.MacKeeper.Helper.plist (2016-07-03)
User Login Items: ⓘ
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Spotify Application Hidden (/Applications/Spotify.app)
BambooCore Application Hidden (/Library/Application Support/Wacom/BambooCore.app)
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 3.0.0.85 BETA - SDK 10.7 (2012-08-20) [Support]
FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-06-23) [Support]
QuickTime Plugin: 7.7.3 (2016-08-11)
AdobePDFViewerNPAPI: 15.007.20033 - SDK 10.8 (2015-03-17) [Support]
AdobePDFViewer: 15.007.20033 - SDK 10.8 (2015-03-17) [Support]
Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-23) Outdated! Update
Default Browser: 601 - SDK 10.11 (2016-08-11)
WacomNetscape: 2.1.0-1 - SDK 10.8 (2013-08-05) [Support]
Silverlight: 5.1.10411.0 - SDK 10.6 (2012-06-11) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2013-08-05) [Support]
JavaAppletPlugin: Java 8 Update 45 (2015-04-20) Check version
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
Safari Extensions: ⓘ
Buffer - Buffer - http://bufferapp.com (2014-01-03)
3rd Party Preference Panes: ⓘ
Flash Player (2016-06-13) [Support]
Flip4Mac WMV (2012-07-24) [Support]
Java (2015-04-20) [Support]
Trusteer Endpoint Protection (2016-08-03) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 303.36 GB
Destinations:
Untitled 1 [Local]
Total size: 999.86 GB
Total number of backups: 62
Oldest backup: 05/10/2014, 16:13
Last backup: 20/03/2016, 19:52
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 303.36 GB X 3)
Top Processes by CPU: ⓘ
2% WindowServer
2% fontd
1% kernel_task
0% Safari
0% rapportd
Top Processes by Memory: ⓘ
1.18 GB kernel_task
287 MB com.apple.WebKit.WebContent(3)
225 MB mds_stores
143 MB mdworker(7)
123 MB QuickLookSatellite
Virtual Memory Information: ⓘ
15.00 GB Free RAM
4.80 GB Used RAM (2.11 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Aug 15, 2016, 08:58:11 PM Self test - passed