andybarrell
Level 1 (7 points)

Q: I connected my Iphone 6 to my car using the correct cable and adaptor, however it won't play any music, I have tried numerous other Iphones which have all worked without a problem, could it be the settings on my phone or a problem with my phone

I connected my Iphone 6 to my car using the correct cable and adaptor. It will charge my phone, however when my car brings up a message state device error.

I have tried 2 other Iphone 6's which have worked without any problems.

 

Could it be the settings or a problem with my phone?

Posted on Dec 18, 2015 4:21 PM

by andybarrell,Apple recommended
andybarrell andybarrell
Level 1 (7 points)
A:

I have the got my working by cleaning the Iphone 6 port on my phone and it has connected and works everytime.

 

On my 2011 model I can not connect my Iphone into the USB, I had to buy a special cable from Land Rover to suit the old Ipod and then use the Iphone 6 adaptor from Apple £25, I don't know if that is the situation you are having on the later model Range Rover.

 

Hope this Helps

Posted on Jan 3, 2016 1:45 PM

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andybarrell

Q: I connected my Iphone 6 to my car using the correct cable and adaptor, however it won't play any music, I have tried numerous othe ... more

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  • by destinate24,

    destinate24 destinate24 Jan 3, 2016 1:20 PM in response to andybarrell
    Level 1 (0 points)
    Jan 3, 2016 1:20 PM in response to andybarrell

    I have the similar issue too on my new Range rover 2015. The charging cable used is what i got with my iPhone 6 kit. Every other phone that connects to the infotainment system of my car works perfectly fine in iPod mode except my iPhone 6 , I get "Device Error".  Tried Reset factory settings, Updated software to the latest on available. I even got my iPhone replaced at an apple store. Still no go. This seems to be a restriction at iTunes account access level. r.

     

    Appreciate any help to fix this error.

  • by andybarrell,Apple recommended

    andybarrell andybarrell Jan 3, 2016 1:45 PM in response to destinate24
    Level 1 (7 points)
    Jan 3, 2016 1:45 PM in response to destinate24

    I have the got my working by cleaning the Iphone 6 port on my phone and it has connected and works everytime.

     

    On my 2011 model I can not connect my Iphone into the USB, I had to buy a special cable from Land Rover to suit the old Ipod and then use the Iphone 6 adaptor from Apple £25, I don't know if that is the situation you are having on the later model Range Rover.

     

    Hope this Helps

  • by destinate24,

    destinate24 destinate24 Jan 3, 2016 1:56 PM in response to andybarrell
    Level 1 (0 points)
    Jan 3, 2016 1:56 PM in response to andybarrell

    Thanks For the quick Response..

     

    Well when you say cleaning the iPhone 6 port . is it the dirt present in the charging port you cleaned out. Mine's a new iPhone 6 I got two days ago. So i don't know if the port was causing any issue.

     

    Also, i will try to contact LandRover. but I'm surprised how every other iPhone i tried to connect to my car using the same cable works perfectly fine except mine. I wonder there is some other setting or restrictions that is at the iTunes / account level which might be causing this error only on specific iPhones.

     

    Cheers.

  • by Peter14.7,

    Peter14.7 Peter14.7 Jan 5, 2016 11:56 PM in response to destinate24
    Level 1 (0 points)
    Jan 5, 2016 11:56 PM in response to destinate24

    Hi , I am no expert but my new iPhone jack stopped working within days and then I searched and searched to fix. A lot said it was dirty and suggested sucking, qtips, etc.. all no good.... and then after this https://www.youtube.com/watch?v=FphlXSXjxeQ  tt worked. It pulled out a 10mm ling fine line of fluff?!?!? Was it preloaded? I don't know but once removed my jack worked. FYI I posted youtube link here but it if is removed etc.. essentially take bobby pin, wrap with fine cello/sticky tape, reversed, sticky out, insert gently till end stops, and pull out gently. bingo!

  • by hazeghsa89,

    hazeghsa89 hazeghsa89 Aug 15, 2016 11:11 PM in response to andybarrell
    Level 1 (4 points)
    Aug 15, 2016 11:11 PM in response to andybarrell

    I have same problem!! my iphone 6 connected to my ipod car with usb but for 20 second and then reconnect! but my friend's iphone 6 is ok with my usb car with the same cable!! I disable all my apple music, Reseted all setting restore and blah blah

    but not working

    i am confused