89Samantha

Q: I cannot edit or delete music on my iPod

I have never had trouble adding, editing and deleting music and playlists on my iPod Nano (about 1 year old). I have just swapped from a Dell laptop (Windows) to a Mac and I now can't do any of these things. The 'Sync' button in the 'Devices' menu is light grey and cannot be clicked. Any help would be greatly appreciated. Thank you!

iPod nano

Posted on Aug 16, 2016 1:41 AM

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Q: I cannot edit or delete music on my iPod

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  • by turingtest2,Apple recommended

    turingtest2 turingtest2 Aug 16, 2016 5:47 AM in response to 89Samantha
    Level 10 (84,992 points)
    iTunes
    Aug 16, 2016 5:47 AM in response to 89Samantha

    Did you move the library properly from the old computer to the new one? If not the device might think it is synced with the old library and won't want to sync with a different one unless you set it up. Try clicking the icon for the device first and look at your options on the Summary and Music tabs.

    DeviceIcon.png

     

    If there is media on the device that isn't in your library and you don't have access to a backup see Recover media from an iPod.

     

    tt2