iviop
Level 1 (2 points)

Q: iPhone acts odd, crazy, touch screen, random behavior, while charging

This post only addresses iPhone acting up while charging and using the device.

 

Problem:

I have a cord and wall charger I take with me in my laptop case. It charges the iPhone fine, but... when I attempt to use the iPhone while it charges on this cord the touch sreen responds CRAZY, or RANDOM, like an invisible finger is pressing another area of the screen.

I can not consistantly or hardly OPEN the device by "slide to unlock" .... most of the time it actually ZOOMs in like the 3 Finger touch.

ONLY when I unplug the phone can I "slide to unlock"  and have normal use of phone.

 

Troubleshooting:

We have 5 Apple devices I tried all the Cords with all wall Plugs...

 

Solution:

Turns out that we some how have a Wall Plug that doesn' appear to be "Designed by Apple in CA"

All the other plugs either have an Apple Logo or state "Designed by Apple in CA"

 

...This one that doesn't work properly has the same model #'s and voltage written on the face, but says "Power Adapter made in China"

 

It Charges fine but, must have a grounding issue or something that causes the touch screen to respond Crazy & Odd.

I Marked this one with a sharpie marrker "X", we just use it to Charge as a last resort.

 

If you have similar issues this could be your best bet....test it yourself with another cord or wall plug.

iPod touch, Windows XP

Posted on Mar 2, 2014 12:23 PM

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iviop

Q: iPhone acts odd, crazy, touch screen, random behavior, while charging

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  • by MrlnPrz,

    MrlnPrz MrlnPrz Nov 25, 2015 9:09 AM in response to Atamaa
    Level 1 (0 points)
    Nov 25, 2015 9:09 AM in response to Atamaa

    I'm having this same issue, random clicking among apps, green screen. My daughter took the phone to the Apple store and they said is a bad screen and needs to be replaced and is not cover under warranty even do I bought the device 2 months ago.

    Shame on you Apple, I'm going to visit another Apple store and see if they may honor their word and the 1 year warranty on their phones.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Nov 25, 2015 10:14 AM in response to MrlnPrz
    Level 9 (58,917 points)
    iPhone
    Nov 25, 2015 10:14 AM in response to MrlnPrz

    MrlnPrz wrote:

     

    Shame on you Apple, I'm going to visit another Apple store and see if they may honor their word and the 1 year warranty on their phones.

    Apple is not reading here. Submit any feedback you have for Apple here:

     

    http://www.apple.com/feedback

  • by EdMerkel,

    EdMerkel EdMerkel Feb 16, 2016 11:37 AM in response to iviop
    Level 1 (0 points)
    Feb 16, 2016 11:37 AM in response to iviop

    I bought an ipad mini 2 years ago,and an Iphone 5s the next may of the same year. Because both cable and chargers looks the same, I keep the Iphone original  cables and charger in its box "NEW"  and never used.

     

    Today, I connected the Iphone ,as same as always do, and started to see that acted really weird and odd but just when connected. So, i decided to Unpack the "NEW" cables that came with the Iphone and it worked flawless. I think the cable brass lighting flat pins are starting to worn out after two years of usage.  The Ipad mini still works flawless with the old cable and I haven't see this problem. 

     

    I  hope this helps to anyone who reads this thread. Cheers!

  • by hi555,

    hi555 hi555 Mar 23, 2016 7:20 PM in response to EdMerkel
    Level 1 (4 points)
    Mar 23, 2016 7:20 PM in response to EdMerkel

    thank you for the info

  • by mckenziepiping,

    mckenziepiping mckenziepiping Apr 22, 2016 7:37 AM in response to iviop
    Level 1 (8 points)
    Mac OS X
    Apr 22, 2016 7:37 AM in response to iviop

    I'm not sure if this is the same issue or not.....

     

    When my iPad Mini 2 is charging in the car, I have problems ONLY with the keyboard. And this happens ONLY when charging in the car - it doesn't happen if it's charging on my laptop.

     

    1. Pressing and holding the "backspace" button to erase text will erase only a few characters and then suddenly start adding random letters.

     

    2. Autocorrect stops working

     

    3. Neighbouring keyboard keys will respond to my touches

     

    No other problems like people are describing about opening apps and stuff.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Apr 22, 2016 7:50 AM in response to mckenziepiping
    Level 9 (58,917 points)
    iPhone
    Apr 22, 2016 7:50 AM in response to mckenziepiping

    It could be a bad car charger.

     

    When you say "keyboard" do you mean the onscreen keyboard or an external BT keyboard? If the latter, it may need charging.

  • by mckenziepiping,

    mckenziepiping mckenziepiping Apr 22, 2016 7:54 AM in response to Meg St._Clair
    Level 1 (8 points)
    Mac OS X
    Apr 22, 2016 7:54 AM in response to Meg St._Clair

    I mean the on-screen keyboard. I thought it might be the charger, but then, why isn't this happening on the iPhone 6 and iPhone 5c I also own and charge in the car while typing....

     

    (Sorry, I should have mentioned those additional facts in my original post)

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Apr 22, 2016 7:58 AM in response to mckenziepiping
    Level 9 (58,917 points)
    iPhone
    Apr 22, 2016 7:58 AM in response to mckenziepiping

    It might be worth testing in using a different car charge if you can get a hold of one.

  • by dave leo,

    dave leo dave leo May 10, 2016 10:24 AM in response to iviop
    Level 1 (4 points)
    iPhone
    May 10, 2016 10:24 AM in response to iviop

    This happens with my 5s also. But only when connected to the iMac. It doesn't act weird when it's connected to the wall socket. It happens both on Apple original and non-Apple USB cables. I never had this problem on my 4s.

  • by aish72,

    aish72 aish72 Aug 16, 2016 10:06 AM in response to iviop
    Level 1 (4 points)
    iPhone
    Aug 16, 2016 10:06 AM in response to iviop

    I am using iPhone 6 plus and I am also facing the same problem whether it's on charge or not.

    It's doing random stuffs, clicking on the apps when I'm not doing anything. I am facing this problem for quite sometime.

    It ll be nice if this issue could be solved.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Aug 16, 2016 10:10 AM in response to aish72
    Level 9 (58,917 points)
    iPhone
    Aug 16, 2016 10:10 AM in response to aish72

    aish72 wrote:

     

    I am using iPhone 6 plus and I am also facing the same problem whether it's on charge or not.

    It's doing random stuffs, clicking on the apps when I'm not doing anything. I am facing this problem for quite sometime.

    Those are the symptoms of a failing digitizer. Take your phone into Apple for evaluation.

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