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All replies
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Helpful answers
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Aug 16, 2016 12:35 PM in response to JakubDrnecby javaliga,Does your iPhone 6 have as much available memory as your iPhone 5c? How are you trying to add the song? With iTunes? Over USB or Wi-Fi? Does iTunes recognize your device? Do you get any error message? Without knowing these details, these articles may help:
Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB - Apple Support
Sync your iPhone, iPad, or iPod touch with iTunes using Wi-Fi - Apple Support
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
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Aug 17, 2016 6:24 AM in response to javaligaby JakubDrnec,IPhone 6 has more available memory than 5c
Yep i am using itunes
USB
Yes it recognize my device
no, no error msg
When i open music in my Phone through iTunes i see the CDs in my phone but if I open the music in the phone i can't see them
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Aug 17, 2016 8:08 AM in response to JakubDrnecby javaliga,JakubDrnec wrote:
IPhone 6 has more available memory than 5c
Yep i am using itunes
USB
Yes it recognize my device
no, no error msg
When i open music in my Phone through iTunes i see the CDs in my phone but if I open the music in the phone i can't see them
Your last sentence is a little confusing, so let me try to rephrase it and see if you agree:
When I open music with iTunes, I see the CDs. But if I open the music in the iPhone, I can't see the CDs.
If that is the case, then it sounds like the CDs are not being synced to your iPhone. Try this:
iTunes 12 for Windows: Sync iPod, iPhone, or iPad
and especially make sure the CDs are selected in your iTunes library for steps 3 & 4 (or "Entire music library" is selected).
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Aug 17, 2016 10:12 AM in response to JakubDrnecby turingtest2,JakubDrnec wrote:
When i open music in my Phone through iTunes i see the CDs in my phone but if I open the music in the phone i can't see themThe following steps will usually help with any weird syncing behaviour. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.
- Backup device.
- Restore as a new device.
- Restore the backup you made earlier.
tt2
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Aug 18, 2016 7:52 AM in response to JakubDrnecby JakubDrnec,I Meant, when i connect phone to pc and open it in itunes, open folder music in phone, i see the cd i wanted to add but i cant see it in music library in my phone.