MythicalDiamond

Q: Itunes randomly deletes songs, and if any songs or albums are deleted, they cannot be redownloaded

After noticing that 2 songs are missing from an album (Ultraviolence by Lana Del Rey), I decide to delete the entire album from my phone because I know I can sync it later or re-download it like I used to be able. When I finally have the chance to plug my iPhone to my computer, the entire album is missing from the iTunes library. In both the iPhone and computer it says the album is Purchased, but it gives no option to download it. If I go to to purchased on both devices I get no results for the album I am looking for, but I get an option to download the Digital Booklet for said album, and another irrelevant album, and 1 song that seems to be missing from another album. (Badlands by Halsey) If I download the song from the Badlands album it shows up as a second duplicate album, with just that song in there, and the other same album is missing that song. I have not found a work-around or any sort of fix for this.

iPhone 6, iOS 9.3.4

Posted on Aug 16, 2016 8:44 PM

Close

Q: Itunes randomly deletes songs, and if any songs or albums are deleted, they cannot be redownloaded

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Aug 16, 2016 11:48 PM in response to MythicalDiamond
    Level 10 (132,848 points)
    iTunes
    Aug 16, 2016 11:48 PM in response to MythicalDiamond

    Depending upon what option you chose when deleting it you may have hidden them from the cloud : Hide and unhide iTunes Store, App Store, or iBooks Store purchases - Apple Support

  • by turingtest2,

    turingtest2 turingtest2 Aug 17, 2016 2:58 AM in response to MythicalDiamond
    Level 10 (85,368 points)
    iPod
    Aug 17, 2016 2:58 AM in response to MythicalDiamond

    If iTunes shows multiple instances of an artist or an album then what generally works is to select all related tracks and use Get Info to add say a trailing X to each of the fields that the tracks should have in common:

    • For an album; Album, Album Artist, and Artist (if artist is the same for all tracks) *
    • For an artist; Album Artist (and Artist unless there are guest/featured artists listed which should not be changed)

    Apply the change which merges things together, then remove the excess characters. Occasionally it may help to close and reopen iTunes between the two renaming operations. Part of a compilation should also be set consistently.

     

    * If tracks are to be synced to a non-iOS device there should be a common Artist and/or the album should be set as a Compilation.

     

     

    Use the songs view and display the fields Album, Sort Album, Album Artist, Sort Album Artist, Artist and Sort Artist side by side so you see whether or not it is appropriate to edit Artist and if sort values could be causing any further problems. See Grouping tracks into albums for more help if required.

     

     

    One further tip for really stubborn duplicates. At one point I had three lots of Various Artists in the artists view of my iTunes Match library that wouldn't respond to the usual trailing X treatment. What I found worked was to add the trailing X to start with, but then with each group that iTunes wanted to keep separate start typing a value and let iTunes autocomplete from Var... to Various Artists. Picking from the autocomplete lists seemed to work when pasting/editing the whole value didn't.

     

     

    tt2