Q: retrieve iphone imei and serial number
Hello.
i lost my iphone 6 ios 9.3.4 on 13th august 2016. Have no original packaging, itunes backup or the iphone but it is among my icloud devices.
Can't Apple show me my imei and serial number from my icloud information?!? i need to track the iphone but non of that info.
I have activated lost mode on it but it is still offline
Thanks for any help
iPhone 6, iOS 9.3.4
Posted on Aug 17, 2016 2:26 AM
Hi
It is not possible to track your iPhone via the serial number or IMEI.
Find My iPhone is the only way you can track or locate your lost iPhone. If Find My iPhone was enabled on your iPhone and you have already activated Lost Mode, then that action will take effect the next time your iPhone is online.
More information:
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Posted on Aug 17, 2016 2:35 AM