Mrs4444

Q: Why is Airdrop grayed out?

I've been trying to search for the reason my Airdrop stopped working on my Mac and no longer appears in Finder. I found this but don't understand why Airdrop is grayed out and why I can't click on it. Can you help me interpret this? Thanks.

13925316_10209978527601201_7535605362383575066_n.jpg

MacBook Air, OS X El Capitan (10.11.6)

Posted on Aug 17, 2016 7:51 AM

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Q: Why is Airdrop grayed out?

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  • by sanjinHS,Solvedanswer

    sanjinHS sanjinHS Aug 17, 2016 8:39 AM in response to Mrs4444
    Level 1 (29 points)
    Aug 17, 2016 8:39 AM in response to Mrs4444

    AirDrop will not work for a number of reasons. Firstly i would ask you to do simple troubleshoots like of instance sign out of apple id and sign back in. Turn back your wifi and bluetooth on both of your devices. set AirDrop Allow me to be discovered : "Everyone" on both the device.

    After doing all these and yet you have problem getting your AirDrop into working shape, click apple logo>About This Mac>System Report>WiFi there search for country code. If you see X2 or X0 AirDrop will not work. Then you will have check your wifi and change the origin i.e my origin is in USA and my country code is US. And the screenshot you added if just normal because apple will not allow third party extension to mess around AirDrop.

     

    Hope it helps.

  • by Mrs4444,

    Mrs4444 Mrs4444 Aug 17, 2016 8:45 AM in response to sanjinHS
    Level 1 (8 points)
    Mac OS X
    Aug 17, 2016 8:45 AM in response to sanjinHS

    Thanks. After following the first steps (turning everything on and off, it worked, but only once. Now it's stuck again. So strange. How do I set discoverability on my Mac? I only know how to do it on my phone. Thanks.

  • by Mrs4444,

    Mrs4444 Mrs4444 Aug 17, 2016 8:49 AM in response to Mrs4444
    Level 1 (8 points)
    Mac OS X
    Aug 17, 2016 8:49 AM in response to Mrs4444

    I also found the OX code in Country Code and am working on figuring out how to change it