iCloud
Q: Stolen Phone. Why won't Remote Erase work but gmail still syncing?
My gmail account says that my stolen phone is still syncing, but iCloud says the device is offline and cannot be remote wiped. How is this possible? Should I be worried about my data on the phone? (I did already change all my passwords, etc... but still). Thanks!
iPhone 6, iOS 9.3
Posted on Aug 16, 2016 1:19 AM
by 000FFF,Apple recommended
Hey Hurricanekarina,
You might want to check and see if you are signed out of all other web sessions with your Gmail account. Login to your Gmail account and scroll all the way down to the bottom of the page. Look in the bottom right corner of the page for the word Details. Click the word Details and then click Sign out of all other web sessions.
Posted on Aug 16, 2016 4:24 PM