HJT14

Q: Safari crashes when visiting "certain" web pages.

I am currently borrowing an iPad 1st generation from my grandfather until I receive my new iPad. When visiting specific sites, such as Samsung.com, Safari decides to display a blackscreen and close out to the apps menu. I have reset the device several times, but it never fixes the problem. Any help?

 

Thanks.

iPad, iOS 5.1.1

Posted on Aug 17, 2016 7:37 PM

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Q: Safari crashes when visiting "certain" web pages.

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  • by elcpu,Apple recommended

    elcpu elcpu Aug 17, 2016 7:55 PM in response to HJT14
    Level 6 (16,176 points)
    Photos for Mac
    Aug 17, 2016 7:55 PM in response to HJT14

    Try resetting Safari. Close Safari completely from the app switcher window by double clicking the Home button and swiping up the Safari preview pane until it disappears from the screen. Then go to Settings > Safari > Clear History and Website Data. Then restart the device.

  • by Diana.McCall,

    Diana.McCall Diana.McCall Aug 18, 2016 4:27 AM in response to HJT14
    Level 4 (3,614 points)
    Apple TV
    Aug 18, 2016 4:27 AM in response to HJT14

    Hi. Samsung may be using Flash, which Apple doesn't support. You can find Flash browsers in the App store, but they're a little tricky, since they route everything through an external server...

     

    Just tried Samsung.com, and it seems to work, both mobile and desktop, though it may have ignored the desktop request.