Q: Can't read files on Apple USB Superdrive with IMac
I have not used my superdrive hardly at all over the last three years. But I now need to read several CDs looking for some images and it randomly reads some and not others. Suggestions?
Posted on Aug 17, 2016 6:03 PM
It could be the media (scratches or dirt?), or the brand (iMacs are very finicky about what media they like), or the drive. The vertically installed super thin drives are prone to misbehavior; in my case, the mechanism that grabs the media malfunctioned and the drive had to be replaced. If you try to use clean media and name brands such as Verbatim and it still does not work, I'd suggest making a Genius Bar appointment - the troubleshooting is free of charge. You'd have to pay for any repairs if your warranty has expired.
Posted on Aug 17, 2016 6:29 PM