Q: Networked HP M1217 LaserJet

I am having consistent problems with my printer going offline or paused. Problems started about 4 months ago. I do not know what is causing this? I am hard wired directly to my network router and direct connected to my IMac but wirelessly to my wife's MacBook Pro. I have deleted the printer and re-added it several times, have set it up manually and I am still having the problems.

iMac, Mac OS X (10.7)

Posted on Aug 17, 2016 12:23 PM

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Q: Networked HP M1217 LaserJet

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by becky_s22,

becky_s22 Aug 18, 2016 8:23 AM in response to Carmine From Grand Rapids
Community Specialists

Aug 18, 2016 8:23 AM in response to Carmine From Grand Rapids

Hello Carmine From Grand Rapids,

Thank you for using Apple Support Communities. It's my understanding your printer has been going offline when trying to print from your iMac and MacBook Pro. Printing is such an important part of everyday use. I am happy to help.

You've done a great job trying to fix this so far. Please try the steps in the section "If your Mac has some other issue with your printer or scanner" of the link below:
Resolve printer issues on your Mac

If the issue persists please try the steps provided by HP in the following link:
HP Printers - 'Printer Offline' or 'Printer Not Responding' Message (OS X)
Have a wonderful day!
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Q: Networked HP M1217 LaserJet

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