sotastudi

Q: finder windows blocked

Since today, after some minutes running Finder, the windows goes blocked, i can't close, the content is frozened, it doesn't refresh the content view.

I tried reinstall OSX

I tried delete Finder Preference

 

but nothing works.

 

Any idea?

iMac, OS X Mavericks (10.9.5)

Posted on Aug 18, 2016 8:31 AM

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Q: finder windows blocked

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  • by Eric Root,Solvedanswer

    Eric Root Eric Root Aug 18, 2016 8:49 AM in response to sotastudi
    Level 9 (71,074 points)
    iTunes
    Aug 18, 2016 8:49 AM in response to sotastudi

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - Mavericks

  • by sotastudi,Helpful

    sotastudi sotastudi Aug 19, 2016 6:24 AM in response to sotastudi
    Level 1 (4 points)
    Mac OS X
    Aug 19, 2016 6:24 AM in response to sotastudi

    It seems de Google Drive App was the problem. Since I uninstall it, the problem was fixed.

  • by carramar30,Helpful

    carramar30 carramar30 Aug 19, 2016 6:24 AM in response to sotastudi
    Level 1 (88 points)
    Mac OS X
    Aug 19, 2016 6:24 AM in response to sotastudi

    See my new post in the Mavericks forum regarding Finder problems and Google Drive.

     

    This was a bug in Google Drive from a few years ago - looks like it has reappeared.

     

    You can keep using Google drive - you just need to unset a preference that is causing the Finder interference.