smgbecerra

Q: My finder will not relaunch.

No force quit / relauch response. No desktop icons. Dock is visible and functioning. Menu bar only visible while an app in running. Computer is generally slow. I can only shut down by depressing power button. No attached peripherals except external HD (currently unplugged). No new add ons or eqpt. HELP please!

Running Mac Book Pro v10.11.6. Computer is generally slow.

MacBook Pro, OS X El Capitan (10.11.6), v10.11.7

Posted on Aug 17, 2016 6:12 PM

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Q: My finder will not relaunch.

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  • by 000FFF,Apple recommended

    000FFF 000FFF Aug 17, 2016 6:33 PM in response to smgbecerra
    Level 2 (320 points)
    Aug 17, 2016 6:33 PM in response to smgbecerra

    See if you can start your MacBook Pro into Safe Mode: Try safe mode if your Mac doesn't finish starting up - Apple Support

  • by Eric Root,Apple recommended

    Eric Root Eric Root Aug 18, 2016 9:20 AM in response to smgbecerra
    Level 9 (69,813 points)
    iTunes
    Aug 18, 2016 9:20 AM in response to smgbecerra

    Might be a corrupt .plist.

     

    Do a backup, preferably 2 backups on 2 separate drives.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.finder.plist.  Move the .plist to your desktop.

     

    Re-launch Finder by restarting the computer and test. If it works okay, delete the plist from the desktop.

     

    If the same, return the .plist to where you got it  from, overwriting the newer one.

     

    Thanks to leonie for some information contained in this.

     

    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information