tskaria
Level 1 (12 points)
iPod

Q: Ipod shuts down by itself

My ipod touch 1st gen shuts down by itself even while it has 50% battery still on it. However, interestingly while it is being played or charged, its stays on. I have already done restore and the problem  persists

iPod touch

Posted on Aug 18, 2016 11:14 PM

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tskaria

Q: Ipod shuts down by itself

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  • by lllaass,

    lllaass lllaass Aug 19, 2016 12:38 AM in response to tskaria
    Level 10 (187,602 points)
    Desktops
    Aug 19, 2016 12:38 AM in response to tskaria

    If you successfully restored (went through all steps without error) to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.

    Make an appointment at the Genius Bar of an Apple store. However, Apple may not be of much help with your old device. I suspect a bad battery especially if it is the original battery

    Apple Retail Store - Genius Bar

    http://www.apple.com/retail/geniusbar/

     

    If you are handy you can try replacing the battery yourself. A new battery costs less than $15. See:

    http://www.ifixit.com/Browse/iPod_Touch

  • by tskaria,

    tskaria tskaria Aug 19, 2016 12:59 AM in response to lllaass
    Level 1 (12 points)
    iPod
    Aug 19, 2016 12:59 AM in response to lllaass

    Thank you. So its either the hardware issue or the battery issue. The battery even while being shut down and upon restart seem to lose charge. I will take it to the repair shop. Thanks again