HT203060: Locate and view your connected device in iTunes
Learn about Locate and view your connected device in iTunes
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Helpful answers
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Aug 18, 2016 10:09 PM in response to Ryszby tsrikanth81,Done all these steps
My Iphone 4 is getting detected but not iphone 6S
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Aug 19, 2016 6:17 AM in response to tsrikanth81by Limnos,Have you restarted your computer?
Did your phone connect previously? Unless you say so we are assuming you have connected this phone before. If not, you need to tell us.
Are you running the latest iTunes version??
If iTunes doesn't recognize your iPhone, iPad, or iPod - https://support.apple.com/HT204095
Device not listed immediately after upgrade - https://discussions.apple.com/thread/6573744 - try restarting
Check you are using the original or Apple replacement cord. Some third party cables only transfer power and no data signal.
LincDavis July 2014 post on resetting sync services when iTunes not responding - https://discussions.apple.com/message/26308435#26308435
LincDavis June 2015 post on other things to try - https://discussions.apple.com/message/28397802#28397802
New phone not recognized when given exactly the same name as old phone. - https://discussions.apple.com/message/26760759#26760759 - delete all backups from old phone.
Device not recognized because of cable issue (although user initially assured it was a good cable) - https://discussions.apple.com/message/28002758#28002758
https://discussions.apple.com/message/29154537#29154537 - deleted iTunes application then re-installed
July 2016 Lawrence_Finch post - https://discussions.apple.com/message/30402529#message30402529 - dirty connection?