CaitlinGowland
Level 1
(7 points)
Q: email/invoice for Apple Music Membership, not sure if it is legitimate or a scam
I randomly received two emails today stating that I will be charged £19.99 for an Apple Music Membership that I did not sign up for, I've never even heard of Apple Music.
I will insert a screenshot of the email below:
Initial points that made me thing it wasn't an official apple email was the "Apple TM Inv." on the from line. When i click on this the email address that sent me this shows as: in857@myaccess.apple.com
ALL my invoices have only ever came from "Apple" and the email address: no_reply@email.apple.com
And also, I don't know anyone called Mark, nor do I know anyone who owns an ipod/i dont have an ipod myself
I followed the guide on how to see/manage my subscriptions, rather than clicking the link on the email, and it doesnt have any subscriptions showing on my account.
I'm pretty sure this is a scam, it does look similar to my past invoices but not the same. However, I would like to be sure so that the money doesn't come out of my account. Any help is appreciated
Also I apologise if this is in the wrong category, none of them seemed to fit my problem in the slightest
<Image Edited by Host to Remove Personal Information>
King_Penguin
Level 10
(132,315 points)
It's a phishing email, you could forward it to Apple : reportphishing@apple.com , and then delete it.
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
(I've asked the hosts to remove your first image as it contains your account id - it's not a good idea to post personal info on any public forum.)
