eboyblue3

Q: iTunes error 2072 when trying to download song that I own

Hi! I've tried downloading an album that I own on iTunes. Everything works as it should except for one song (that I have purchased before), which shows the below prompt when I click the download button and, after entering my account information, proceeds to give me an error marked 2072 and a dotted circle next to the song that I'm trying to download.

https://puu.sh/qEWMk/2f21b0edeb.png

I've tried all the methods on the Apple support page that's most closely linked to the problem I'm having (HT203200), but none of these work. How do I get the song to download?

 

iTunes 12.4.3.1, Windows 10 Home (64-bit) version 1607

Mac mini, Windows 10, Dualboots OS X and Windows

Posted on Aug 17, 2016 2:08 PM

Close

Q: iTunes error 2072 when trying to download song that I own

  • All replies
  • Helpful answers