Brendan Jones

Q: Apple Configurator - export config profile from phone to Mac?

There's a configuration profile on my iPhone I would like to export to my Mac using Apple Configurator 2 so that I can modify it and then copy it to other devices.

 

I can select the profile in Apple Configurator 2 but I can't do anything with it - I can't save it, export it, or even inspect its contents.  Am I missing something?

Mac Pro, OS X El Capitan (10.11.2), 3.2 GHz Quad-Core Intel Xeon

Posted on Aug 19, 2016 1:40 AM

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Q: Apple Configurator - export config profile from phone to Mac?

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  • by stuckboss,

    stuckboss stuckboss Aug 19, 2016 2:03 PM in response to Brendan Jones
    Community Specialists
    Aug 19, 2016 2:03 PM in response to Brendan Jones

    Hello Brendan Jones,


    Thank you for using Apple Support Communities. 


    I understand from your post that you would like to export a configuration profile that is on your iPhone to your Mac so you can modify it and then copy it to other devices. The following help guide for the Apple Configurator 2 has some great information available including the following: 

    View or export device info

    Export device information

    1. Select one or more devices, then do one of the following:

       
         
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        Choose Actions > Export > Info.

         
      •  
      •  

        Control-click the selected device and choose Export > Info.

         
    2. Choose whether to export a device IDs file (.deviceids) for the developer portal, or a comma-separated value file.

       

      If you export a comma-separated value file, you can choose which information to include, such as the device name and capacity, serial number, and Wi-Fi and Bluetooth MAC addresses.

    3. Click Export, then name the file.

    Best Regards

  • by Brendan Jones,

    Brendan Jones Brendan Jones Aug 19, 2016 6:35 PM in response to stuckboss
    Level 2 (208 points)
    Desktops
    Aug 19, 2016 6:35 PM in response to stuckboss

    Thanks for this but it didn't seem to work as expected.  I selected the device, selected Export > Info, checked the box "Installed Profiles" and chose "Property List" as the export format.

     

    I opened the file that was exported using Property List Editor, and the exported file only contains the following information about the profile: "displayName" and "identifier".  The actual content of this profile is not exported as far as I can see.

     

    Any clues as to what might be going on?  Thanks.