HT201541: Update the software on your Mac
Learn about Update the software on your Mac
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Aug 19, 2016 4:14 PM in response to Ryszby Kay and Bob,thanks, but I not only changed my password, i changed my router/modem, and the only ones that have the password are my husband and myself - and WE didn't print that stuff!
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Aug 19, 2016 4:28 PM in response to Kay and Bobby Rysz,In addition to Wi-Fi, does the printer support other communication methods, like AirPrint?
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Aug 19, 2016 5:41 PM in response to Ryszby Kay and Bob,no one comes looking for any printouts. We've had this problem for 5 weeks now but only 1x a week.
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Aug 19, 2016 5:43 PM in response to Ryszby Kay and Bob,I'm not sure about other communications methods (?) not sure how to check. I did go into system preferences and looked at the network information. There were several network names shown - other than mine - that did not have passwords on them (like Wendys, public library, staples, etc). I just deleted them all and left only my router name. I won't know until next week, Thursday, to see if that fixes the problem, but thanks for your insight.