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Q: iMac won't start up & won't respond to key combinations

Hello!

Someone brought me a 24" iMac to get rid of malwares and other problems he had with it. I could only launch finder, nothing else. In safe mode I could open any app and started uninstalling all the unwanted things. After finishing I tried to reboot, but after hearing the chime, the Apple logo appeared along with that loading sign.

And it didn't start up. That loading sign keeps spinning (for hours) and nothing happens. I can hear that the iMac turns on, but it won't pass that loading / Apple logo screen.

I tried some key combinations to start in safe mode and to recover but nothing works. The Mac OS x installation CD is stuck inside.

 

What should I do? Could the hard disk be failed? Is it possible to save anything?

 

Thanks.

iMac, Mac OS X (10.6.8)

Posted on Aug 20, 2016 12:26 AM

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