HT202164: About the Mac OS X v10.6.7 Update

Learn about About the Mac OS X v10.6.7 Update
bemar

Q: i download the file but it will not install

Had trouble with slow operation. MAC support said reload osx disk. Did that and now I have 10.6 but I lost 10.6.8. Can't seem to get it back. I tried to down load the 10.6.7 but it won't install.

iMac

Posted on Aug 17, 2016 8:52 AM

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Q: i download the file but it will not install

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  • by bemar,

    bemar bemar Aug 19, 2016 2:20 PM in response to lllaass
    Level 1 (4 points)
    Mac OS X
    Aug 19, 2016 2:20 PM in response to lllaass

    EtreCheck version: 3.0.1 (304)

    Report generated 2016-08-19 17:16:36

    Download EtreCheck from https://etrecheck.com

    Runtime 2:36

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Beachballing

     

    Hardware Information: ⓘ

        iMac (17-inch, Late 2006)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac5,1

        1 2 GHz Intel Core 2 Duo CPU: 2-core

        2 GB RAM - Insufficient RAM!

            BANK 0/DIMM0

                1 GB DDR2 SDRAM 667 MHz ok

            BANK 1/DIMM1

                1 GB DDR2 SDRAM 667 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ⓘ

        ATY,RadeonX1600 - VRAM: 128 MB

            iMac 1440 x 900

            spdisplays_display_connector

     

    System Software: ⓘ

        OS X Snow Leopard 10.6.8 (10K549) - Time since boot: less than an hour

     

    Disk Information: ⓘ

        WDC WD2500AAJS-22L7A0 disk0 : (232.89 GB) (Rotational)

            - (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 249.72 GB (94.91 GB free)

     

    USB Information: ⓘ

        Micron Built-in iSight

        EPSON EPSON Scanner

        Burr-Brown from TI               USB Audio CODEC 

        Generic Mass Storage Device

        Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

     

    Firewire Information: ⓘ

        Newer Tech miniStack Classic 400mbit - 800mbit max

            - (disk1s1) <not mounted> : 210 MB

            Newer HD (disk1s2) /Volumes/Newer HD : 999.86 GB (807.13 GB free)

     

    Kernel Extensions: ⓘ

            /System/Library/Extensions

        [not loaded]    com.echofx.igrabber.driver.classicnoseize (1.4.0 - 2016-08-19) [Support]

        [loaded]    com.eltima.ElmediaPlayer.kext (1.0 - 2016-08-19) [Support]

     

    Startup Items: ⓘ

        HP IO: Path: /Library/StartupItems/HP IO

        Parallels: Path: /Library/StartupItems/Parallels

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents: ⓘ

        [not loaded]    3 Apple tasks

        [loaded]    59 Apple tasks

        [running]    9 Apple tasks

     

    System Launch Daemons: ⓘ

        [not loaded]    47 Apple tasks

        [loaded]    91 Apple tasks

        [running]    27 Apple tasks

     

    Launch Daemons: ⓘ

        [running]    com.adobe.ARM.[...].plist (2015-06-12) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-06-28)

        [running]    com.eltima.ElmediaPlayer.daemon.plist (2010-07-07)

        [running]    com.memeo.WDMemeod.plist (2008-01-28)

        [running]    com.wdc.drivemanagerservice.plist (2016-01-23)

     

    User Launch Agents: ⓘ

        [loaded]    com.adobe.ARM.[...].plist (2011-02-03)

        [not loaded]    com.apple.FolderActions.enabled.plist (2015-07-17)

        [loaded]    com.apple.FolderActions.folders.plist (2015-07-17)

        [loaded]    com.divx.agent.postinstall.plist (2013-08-28)

        [loaded]    com.google.keystone.agent.plist (2016-07-12)

        [running]    com.nchsoftware.inventoria.agent.plist (2015-06-15)

        [loaded]    com.nchsoftware.photopad.schedule.LikeSurvey.plist (2015-04-16)

        [loaded]    com.nchsoftware.switch.schedule.LikeSurvey.plist (2015-07-29)

     

    User Login Items: ⓘ

        smcFanControl    Application  (/Applications/smcFanControl.app)

        SpeechSynthesisServer    Application  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/Resources/SpeechSynthesisServer.app)

        Android File Transfer Agent    Application  (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        WDDriveManagerStatusMenu    Application Hidden (/Library/Application Support/WesternDigital/WDDriveManager/WDDriveManagerStatusMenu.app)

        WDMemeoAgent    Application  (/Library/Application Support/Memeo/WD Anywhere Backup/Agents/WDMemeoAgent.app)

     

    Internet Plug-ins: ⓘ

        FlashPlayer-10.4-10.5: 10.1.102.64 (2016-08-19) [Support]

        Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

        AdobePDFViewerNPAPI: 11.0.11 - SDK 10.6 (2015-06-12) [Support]

        FlashPlayer-10.6: 10.1.102.64 (2016-08-19) [Support]

        Silverlight: 4.0.50524.0 (2010-08-21) [Support]

        Flash Player: 10.1.102.64 (2016-08-19) Outdated! Update

        QuickTime Plugin: 7.6.6 (2016-08-19)

        iPhotoPhotocast: 7.0 - SDK 10.7 (2012-03-31)

        Photo Center Plugin: Photo Center Plugin 1.1.2.2 (2007-11-17) [Support]

        AdobePDFViewer: 11.0.11 - SDK 10.6 (2015-06-12) [Support]

        RL Secure Plug-In Layer: Unknown - SDK 10.5 (2016-01-31) [Support]

        JavaAppletPlugin: Unknown Check version

     

    User internet Plug-ins: ⓘ

        UploadManager: Unknown - SDK 10.5 (2016-01-31) [Support]

        Picasa: 1.0 (2011-11-12) [Support]

        ContentManager: Unknown - SDK 10.5 (2016-01-31) [Support]

        RocketEngine: Unknown - SDK 10.5 (2016-01-31) [Support]

     

    Safari Extensions: ⓘ

        Facebook Cleaner - Sonny Fazio - http://sonstermedia.com (2013-08-29)

        Avast Online Security - AVAST Software - http://www.avast.com (2016-01-22)

        Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-03)

        clea.nr Videos - A Cleaner Internet - http://clea.nr/ (2014-06-13)

        Facebook Photo Zoom - Regis Gaughan - http://www.regisgaughan.com (2014-08-01)

        DivX Plus Web Player HTML5 <video> - © 2000-2013 DivX, LLC. - http://divx.com (2013-08-28)

        SafariRestore - SweetP Productions - http://sweetpproductions.com/extensions/extensions.htm (2015-06-11)

        Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-09-26)

        AdBlock - Michael Gundlach - http://safariadblock.com (2014-06-13)

        Awesome Screenshot - Diigo - http://www.diigo.com/ (2013-10-14)

     

    Audio Plug-ins: ⓘ

        iSightAudio: 7.6.6 (2016-08-19)

     

    3rd Party Preference Panes: ⓘ

        Flash Player (2016-06-28) [Support]

        Growl (2010-04-17) [Support]

     

    Time Machine: ⓘ

        Time Machine information requires OS X 10.8 "Mountain Lion" or later.

     

    Top Processes by CPU: ⓘ

             7%    mdworker

             3%    WindowServer

             1%    Finder

             1%    Dropbox

             0%    fontd

     

    Top Processes by Memory: ⓘ

        266 MB    firefox

        145 MB    Dropbox

        35 MB    mds

        25 MB    Finder

        23 MB    WindowServer

     

    Virtual Memory Information: ⓘ

        561 MB    Free RAM

        1.45 GB    Used RAM

        1 MB    Swap Used

     

    Diagnostics Information: ⓘ

        Aug 19, 2016, 05:09:47 PM    Self test - passed

        Aug 18, 2016, 01:25:46 PM    /Library/Logs/DiagnosticReports/Kernel_2016-08-18-132546_[redacted].panic [Details]

        Aug 17, 2016, 12:03:23 PM    /Library/Logs/DiagnosticReports/fpsaud_2016-08-17-120323_[redacted].crash

            /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

        Aug 17, 2016, 12:03:23 PM    /Library/Logs/CrashReporter/fpsaud_2016-08-17-120323_[redacted].crash

        Aug 17, 2016, 11:03:28 AM    /Library/Logs/DiagnosticReports/fpsaud_2016-08-17-110328_[redacted].crash

        Aug 17, 2016, 11:03:28 AM    /Library/Logs/CrashReporter/fpsaud_2016-08-17-110328_[redacted].crash

        Aug 17, 2016, 09:48:13 AM    /Library/Logs/DiagnosticReports/Disk Utility_2016-08-17-094813_[redacted].hang

            /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility

        Aug 17, 2016, 09:06:52 AM    /Library/Logs/CrashReporter/fpsaud_2016-08-17-090652_[redacted].crash

        Aug 17, 2016, 09:06:52 AM    /Library/Logs/DiagnosticReports/fpsaud_2016-08-17-090652_[redacted].crash

     

    Files deleted by EtreCheck: ⓘ

        Aug 19, 2016, 12:11:43 PM - ~/Library/LaunchAgents/Feelbegin.AppRemoval.plist

        Aug 19, 2016, 12:11:43 PM - ~/Library/LaunchAgents/Feelbegin.download.plist

        Aug 19, 2016, 12:11:43 PM - ~/Library/LaunchAgents/Feelbegin.ltvbit.plist

        Aug 19, 2016, 12:11:43 PM - ~/Library/LaunchAgents/Feelbegin.update.plist

        Aug 19, 2016, 12:11:43 PM - ~/Library/LaunchAgents/InstallMac.download.plist

        Aug 19, 2016, 12:11:43 PM - ~/Library/LaunchAgents/InstallMac.ltvbit.plist

        Aug 19, 2016, 12:11:43 PM - ~/Library/LaunchAgents/InstallMac.update.plist

        Aug 19, 2016, 12:11:43 PM - ~/Library/LaunchAgents/pdfpronto.notification.plist

  • by lllaass,

    lllaass lllaass Aug 19, 2016 2:31 PM in response to bemar
    Level 10 (188,781 points)
    Desktops
    Aug 19, 2016 2:31 PM in response to bemar

    Nothing bad that I can really see.

    You have a lot of third-party thinks loaded or running and that would use a memory.

    You Mac supports 2x2 GB memory but can only use 3 GB

    https://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=583&type=Memory

    Yesterday the report what could be a kernel panic

        Aug 18, 2016, 01:25:46 PM    /Library/Logs/DiagnosticReports/Kernel_2016-08-18-132546_[redacted].panic [Details]

    If it is a kernel panic log it and post it here

        Mac OS X: How to log a kernel panic - Apple Support

  • by bemar,

    bemar bemar Aug 20, 2016 4:33 AM in response to lllaass
    Level 1 (4 points)
    Mac OS X
    Aug 20, 2016 4:33 AM in response to lllaass

    I gave 11 host crashes. These are probably from me trying to update my software. After I download the upgrade and the computer says restart, I crash and its locked up.

     

    Thu Aug 18 13:25:43 2016

    Machine-check capabilities (cpu 1) 0x0000000000000806:

    family: 6 model: 15 stepping: 6 microcode: 199

    Intel(R) Core(TM)2 CPU         T7200  @ 2.00GHz

    6 error-reporting banks

    threshold-based error status present

    Machine-check status 0x0000000000000005:

    restart IP valid

    machine-check in progress

    MCA error-reporting registers:

    IA32_MC0_STATUS(0x401): 0xb200004000000800 valid

      MCA error code:            0x0800

      Model specific error code: 0x0000

      Other information:         0x00000040

      Threshold-based status:    No tracking

      Status bits:

       Processor context corrupt

       Error enabled

       Uncorrected error

    IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid

    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

    IA32_MC3_STATUS(0x40d): 0x0020000000000000 invalid

    IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid

    IA32_MC5_STATUS(0x415): 0xb200121020080400 valid

      MCA error code:            0x0400

      Model specific error code: 0x2008

      Other information:         0x00001210

      Threshold-based status:    No tracking

      Status bits:

       Processor context corrupt

       Error enabled

       Uncorrected error

    panic(cpu 1 caller 0x2aaf41): Machine Check at 0x010ca5f9, thread:0x60ea000, trapno:0x12, err:0x0,registers:

    CR0: 0x80010033, CR2: 0x0b8fb868, CR3: 0x00100000, CR4: 0x00000660

    EAX: 0x00000010, EBX: 0x04f24340, ECX: 0x00000001, EDX: 0x010dc8e0

    ESP: 0x3624baf0, EBP: 0x3624bb38, ESI: 0x010dcd30, EDI: 0x04ffa000

    EFL: 0x00000006, EIP: 0x010ca5f9

     

    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)

    0x2ffeefb8 : 0x21b837 (0x5dd7fc 0x2ffeefec 0x223ce1 0x0)

    0x2ffef008 : 0x2aaf41 (0x59dfe4 0x59e0d1 0x10ca5f9 0x60ea000)

    0x2ffef0f8 : 0x2a29f2 (0x1 0x66fae083 0xff288d81 0x5000ffff)

    0x3624bb38 : 0x10c2ee7 (0x2ffc20a8 0x2 0x4ffa000 0x0)

    0x3624bc18 : 0x10c4850 (0xffffffff 0x7fffffff 0x0 0x0)

    0x3624bd18 : 0x2ad0c5 (0xffffffff 0x7fffffff 0x3624bd58 0x2ffd5000)

    0x3624bd38 : 0x225bba (0x2ffd549c 0xcb210853 0x15 0x2ffd5488)

    0x3624bd98 : 0x22698c (0x1 0x60ea000 0x50320dc 0x15)

    0x3624be08 : 0x2275b0 (0x60ea01c 0x15 0x4f709210 0x1)

    0x3624be78 : 0x227654 (0x22a88f 0x0 0x0 0x1e)

    0x3624be98 : 0x22ac50 (0x22a88f 0x0 0x80 0x2)

    0x3624bef8 : 0x22ad74 (0xcc1f31f6 0x15 0x0 0x2ab22a)

    0x3624bf48 : 0x22adc9 (0xbb03 0xee03 0x0 0xfe32ca)

    0x3624bf78 : 0x295c57 (0x5a064c8 0x1 0xb8fb868 0x60ea000)

    0x3624bfc8 : 0x2a256d (0x5a064c4 0x1 0x10 0x6132044)

          Kernel Extensions in backtrace (with dependencies):

             com.apple.driver.AppleIntelCPUPowerManagement(142.6.0)@0x10c1000->0x10e4fff

     

    BSD process name corresponding to current thread: Dropbox

     

    Mac OS version:

    10K549

     

    Kernel version:

    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

    System model name: iMac5,1 (Mac-F42786A9)

     

    System uptime in nanoseconds: 93602427453

    unloaded kexts:

    (none)

    loaded kexts:

    com.eltima.ElmediaPlayer.kext    1.0

    com.apple.driver.IOBluetoothBNEPDriver    2.4.5f3

    com.apple.driver.InternalModemSupport    2.6.2

    com.apple.filesystems.autofs    2.1.0

    com.apple.driver.AppleTyMCEDriver    1.0.2d2

    com.apple.driver.AppleHWSensor    1.9.3d0

    com.apple.driver.AppleHDA    2.0.5f14

    com.apple.driver.AudioAUUC    1.57

    com.apple.driver.AppleUpstreamUserClient    3.5.7

    com.apple.driver.AppleMCCSControl    1.0.20

    com.apple.kext.ATIFramebuffer    6.3.6

    com.apple.Dont_Steal_Mac_OS_X    7.0.0

    com.apple.driver.AudioIPCDriver    1.1.6

    com.apple.driver.AppleIntelYonahProfile    14

    com.apple.driver.AppleIntelPenrynProfile    17

    com.apple.driver.AppleIntelNehalemProfile    11

    com.apple.driver.AppleIntelMeromProfile    19

    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1

    com.apple.driver.AppleLPC    1.5.1

    com.apple.driver.AppleGraphicsControl    2.10.6

    com.apple.ATIRadeonX1000    6.3.6

    com.apple.driver.AppleBacklight    170.0.46

    com.apple.driver.AppleIRController    303.8

    com.apple.driver.CSRHIDTransitionDriver    2.4.5f3

    com.apple.driver.initioFWBridge    2.6.1

    com.apple.driver.StorageLynx    2.6.1

    com.apple.driver.Oxford_Semi    2.6.1

    com.apple.driver.LSI_FW_500    2.6.1

    com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit    2.6.1

    com.apple.iokit.SCSITaskUserClient    2.6.8

    com.apple.BootCache    31.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

    com.apple.iokit.IOAHCIBlockStorage    1.6.4

    com.apple.iokit.AppleYukon2    3.2.1b1

    com.apple.driver.AppleFWOHCI    4.7.3

    com.apple.driver.AirPortBrcm43xx    423.91.27

    com.apple.driver.AirPortBrcm43224    428.42.4

    com.apple.driver.AppleUSBHub    4.2.4

    com.apple.driver.AppleAHCIPort    2.1.7

    com.apple.driver.AppleIntelPIIXATA    2.5.1

    com.apple.driver.AppleHPET    1.5

    com.apple.driver.AppleUSBEHCI    4.2.4

    com.apple.driver.AppleUSBUHCI    4.2.0

    com.apple.driver.AppleEFINVRAM    1.4.0

    com.apple.driver.AppleRTC    1.3.1

    com.apple.driver.AppleACPIButtons    1.3.6

    com.apple.driver.AppleSMBIOS    1.7

    com.apple.driver.AppleACPIEC    1.3.6

    com.apple.driver.AppleAPIC    1.4

    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0

    com.apple.security.sandbox    1

    com.apple.security.quarantine    0

    com.apple.nke.applicationfirewall    2.1.12

    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0

    com.apple.driver.AppleBluetoothHIDMouse    162 - last loaded 34480664622

    com.apple.driver.AppleHIDMouse    162

    com.apple.driver.IOBluetoothHIDDriver    2.4.5f3

    com.apple.driver.AppleHDAHardwareConfigDriver    2.0.5f14

    com.apple.driver.DspFuncLib    2.0.5f14

    com.apple.driver.AppleProfileReadCounterAction    17

    com.apple.iokit.IOBluetoothSerialManager    2.4.5f3

    com.apple.iokit.IOSerialFamily    10.0.3

    com.apple.driver.AppleProfileTimestampAction    10

    com.apple.driver.AppleProfileThreadInfoAction    14

    com.apple.driver.AppleProfileRegisterStateAction    10

    com.apple.driver.AppleProfileKEventAction    10

    com.apple.driver.AppleProfileCallstackAction    20

    com.apple.driver.AppleSMBusPCI    1.0.10d0

    com.apple.iokit.IOFireWireIP    2.0.3

    com.apple.driver.AppleUSBAudio    2.7.6f6

    com.apple.driver.AppleHDAController    2.0.5f14

    com.apple.iokit.IOHDAFamily    2.0.5f14

    com.apple.iokit.IOSurface    74.2

    com.apple.iokit.IOAudioFamily    1.8.3fc2

    com.apple.kext.OSvKernDSPLib    1.3

    com.apple.iokit.AppleProfileFamily    41

    com.apple.driver.AppleSMC    3.1.0d5

    com.apple.driver.IOPlatformPluginFamily    4.7.0a1

    com.apple.driver.AppleBacklightExpert    1.0.1

    com.apple.iokit.IONDRVSupport    2.2

    com.apple.kext.ATI1600Controller    6.3.6

    com.apple.kext.ATISupport    6.3.6

    com.apple.iokit.IOGraphicsFamily    2.2

    com.apple.driver.CSRUSBBluetoothHCIController    2.4.5f3

    com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3

    com.apple.iokit.IOBluetoothFamily    2.4.5f3

    com.apple.iokit.IOUSBHIDDriver    4.2.0

    com.apple.iokit.IOUSBMassStorageClass    2.6.7

    com.apple.driver.AppleUSBMergeNub    4.2.4

    com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8

    com.apple.iokit.IOFireWireSerialBusProtocolTransport    2.1.0

    com.apple.iokit.IOFireWireSBP2    4.0.6

    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8

    com.apple.iokit.IOBDStorageFamily    1.6

    com.apple.iokit.IODVDStorageFamily    1.6

    com.apple.iokit.IOCDStorageFamily    1.6.1

    com.apple.driver.AppleUSBComposite    3.9.0

    com.apple.driver.XsanFilter    402.1

    com.apple.iokit.IOATAPIProtocolTransport    2.5.1

    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8

    com.apple.driver.AppleFileSystemDriver    2.0

    com.apple.iokit.IOFireWireFamily    4.2.6

    com.apple.iokit.IO80211Family    320.1

    com.apple.iokit.IONetworkingFamily    1.10

    com.apple.iokit.IOUSBUserClient    4.2.4

    com.apple.iokit.IOAHCIFamily    2.0.6

    com.apple.iokit.IOATAFamily    2.5.1

    com.apple.iokit.IOUSBFamily    4.2.4

    com.apple.driver.AppleEFIRuntime    1.4.0

    com.apple.iokit.IOHIDFamily    1.6.6

    com.apple.iokit.IOSMBusFamily    1.1

    com.apple.kext.AppleMatch    1.0.0d1

    com.apple.security.TMSafetyNet    6

    com.apple.driver.DiskImages    289.1

    com.apple.iokit.IOStorageFamily    1.6.3

    com.apple.driver.AppleACPIPlatform    1.3.6

    com.apple.iokit.IOPCIFamily    2.6.5

    com.apple.iokit.IOACPIFamily    1.3.0

  • by Eric Root,

    Eric Root Eric Root Aug 20, 2016 7:33 AM in response to bemar
    Level 9 (71,259 points)
    iTunes
    Aug 20, 2016 7:33 AM in response to bemar
    com.eltima.ElmediaPlayer.kext    1.0

     

    Try uninstalling the above using the Developer's uninstall instructions.

     

    I would also remove/make inactive the Avast extension in Safari via Safari/Preferences/Extensions.

  • by bemar,

    bemar bemar Aug 20, 2016 8:46 AM in response to Eric Root
    Level 1 (4 points)
    Mac OS X
    Aug 20, 2016 8:46 AM in response to Eric Root

    I eliminated the file, got rid of avast ext. Now that I have 10.6.8 installed I still can't get the upgrades. Also now I can't use my ILIFE apps says they were updated  to a newer version.

  • by bemar,

    bemar bemar Aug 20, 2016 9:04 AM in response to bemar
    Level 1 (4 points)
    Mac OS X
    Aug 20, 2016 9:04 AM in response to bemar

    This worked. With the two files eliminated I downloaded the upgrades and they installed. Also the ILIFE apps not longer have the stop symbol in each app.  Will try using the apps and see how things go Much appreciate the help in resolving the problems. I still don't know if the computer is running slow. I think its time to buy a newer mac.

    Thanks again

    Ben

  • by bemar,

    bemar bemar Aug 20, 2016 4:37 PM in response to bemar
    Level 1 (4 points)
    Mac OS X
    Aug 20, 2016 4:37 PM in response to bemar

    I thought we had this solved but a upgrade came in and I can.t install it. Same problem, locks up when I hit restart, comes up with the mac screen that looks like the son and starts etc. Trying to install the following:

    java for mac 10.6 update 17

    apple software installer update

    safari

    security update 2013-004

    migration assistant update for snow leopard

    itunes

    mac app store update for snow leopard

  • by Eric Root,

    Eric Root Eric Root Aug 21, 2016 7:19 AM in response to bemar
    Level 9 (71,259 points)
    iTunes
    Aug 21, 2016 7:19 AM in response to bemar

    Try installing in the Safe Mode and/or another admin account.

     

    Safe Mode

  • by bemar,

    bemar bemar Aug 21, 2016 1:28 PM in response to Eric Root
    Level 1 (4 points)
    Mac OS X
    Aug 21, 2016 1:28 PM in response to Eric Root

    I looked at one of the apps that I was trying to install and found out that one of the apps require a higher 10.6.9 or better operating system. Dropped that app and the rest installed.

    Ben

  • by seventy one,

    seventy one seventy one Aug 21, 2016 2:40 PM in response to bemar
    Level 6 (15,140 points)
    Peripherals
    Aug 21, 2016 2:40 PM in response to bemar

    10.6.9.   Never existed as far as I know.   After 10.6.8 came Lion.

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