HT201287: Use Messages with your iPhone, iPad, or iPod touch

Learn about Use Messages with your iPhone, iPad, or iPod touch
dejuan

Q: This message has no content

MY iPhone keeps saying "this message has no content" where it use to show a sample of emails in mail. It just recently started doing this. Also some messages will show jubberish.

Posted on Aug 20, 2016 11:18 AM

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Q: This message has no content

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  • by Rysz,

    Rysz Rysz Aug 20, 2016 11:22 PM in response to dejuan
    Level 7 (20,202 points)
    iTunes
    Aug 20, 2016 11:22 PM in response to dejuan

    If it says that when the message has an attachment or a photo, but no text, then that's normal behavior.

     

    Otherwise, Try these standard troubleshooting steps.

     

    Reset: hold down the Home and Power buttons until you see the Apple logo (10-20 seconds).

     

    If this doesn't help, you might need to Restore your iPhone: https://support.apple.com/en-us/HT204184

    If your backup is to iTunes, make sure it's an encrypted backup.