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Q: Wrong email Icloud - iphone 4

Hi

My daughter is going to use my old iphone 4 and I want to delete all contact info and old messanges.

When I try to Erase All Content and Settings I have to enter my password.

Some how the mail adress here is an old email adress and not the same as I have in registred in Appel ID. 

When I try to change my Appel ID to use this email account - it is not allowed.

I cannot use forgot my password for this old email account either.

So how can I change the email at ICLOUD>>Account on the phone?

 

It does not match my Appel ID account....

 

Any thouhts would be welcome.

 

Regards

non-technical-mum

iPhone 4, iOS 7.1.2

Posted on Aug 21, 2016 1:11 PM

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Q: Wrong email Icloud - iphone 4

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