Q: Wrong email Icloud - iphone 4
Hi
My daughter is going to use my old iphone 4 and I want to delete all contact info and old messanges.
When I try to Erase All Content and Settings I have to enter my password.
Some how the mail adress here is an old email adress and not the same as I have in registred in Appel ID.
When I try to change my Appel ID to use this email account - it is not allowed.
I cannot use forgot my password for this old email account either.
So how can I change the email at ICLOUD>>Account on the phone?
It does not match my Appel ID account....
Any thouhts would be welcome.
Regards
non-technical-mum
iPhone 4, iOS 7.1.2
Posted on Aug 21, 2016 1:11 PM
You can try the steps here or alternatively, call Apple ID Support for assistance.
https://support.apple.com/en-us/HT201487
Posted on Aug 21, 2016 1:17 PM