JVassar
Level 1 (4 points)
Notebooks

Q: After installing iOS 9.3.4 audio/charging accessories no longer work with iPhone 6s

Reference:  iPhone 6s with iOS 9.3.4 and iPad Pro with iOS 9.3.4

 

Colleagues:

 

After installation of the iOS 9.3.4, audio and other accessories no longer worked/charged with the iPhone 6s and iPad Pro.  Prior to the iOS update, all accessories worked exceptionally well with the iPhone 6s and iPad Pro.

 

So far, Bluetooth accessories continue to function with few issues.

 

Please advise and assist ......

iPhone 6s, iOS 9.3.4, OS Automatically Updated

Posted on Aug 21, 2016 2:06 PM

by Kappy,Solvedanswer
Kappy Kappy
Level 10 (270,056 points)
Desktops
A:

Have you tried any troubleshooting?

 

  1. Restart:  Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple  logo appears.
  2. Reset:  Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
  3. Restore:  Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory

Posted on Aug 21, 2016 2:14 PM

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JVassar

Q: After installing iOS 9.3.4 audio/charging accessories no longer work with iPhone 6s

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  • Helpful answers

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Aug 21, 2016 2:13 PM in response to JVassar
    Level 9 (58,299 points)
    iPhone
    Aug 21, 2016 2:13 PM in response to JVassar

    It would help if you said what accessories aren't working and what troubleshooting steps you've already taken.

  • by Kappy,Solvedanswer

    Kappy Kappy Aug 21, 2016 2:14 PM in response to JVassar
    Level 10 (270,056 points)
    Desktops
    Aug 21, 2016 2:14 PM in response to JVassar

    Have you tried any troubleshooting?

     

    1. Restart:  Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple  logo appears.
    2. Reset:  Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    3. Restore:  Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory

  • by JVassar,

    JVassar JVassar Aug 21, 2016 2:18 PM in response to Meg St._Clair
    Level 1 (4 points)
    Notebooks
    Aug 21, 2016 2:18 PM in response to Meg St._Clair

    Thank you for your response.

     

    Troubleshooting steps were as follows:

     

    1 - Cables (all Apple-Branded) were disconnected and reconnected.

     

    2 - Items were powered-down and "re-booted".

     

    3 - iPhone 6s and iPad Pro were powered-down and "re-booted".

     

    These efforts were unsuccessful.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Aug 21, 2016 2:22 PM in response to JVassar
    Level 9 (58,299 points)
    iPhone
    Aug 21, 2016 2:22 PM in response to JVassar

    What things aren't working?

  • by JVassar,

    JVassar JVassar Aug 23, 2016 7:39 PM in response to Kappy
    Level 1 (4 points)
    Notebooks
    Aug 23, 2016 7:39 PM in response to Kappy

    Thank you for your response ........

     

    It solved the problem ......

  • by JVassar,

    JVassar JVassar Aug 23, 2016 7:42 PM in response to Meg St._Clair
    Level 1 (4 points)
    Notebooks
    Aug 23, 2016 7:42 PM in response to Meg St._Clair

    Meg St Clair:

     

    Thank you for your response ..... The accessories that no longer worked were audio and charging accessories.  Re-setting the iPhone 6s and iPad Pro apparently solved the problem .........

     

    Regards ......