Anon4876

Q: How to remove Adware?

Recently i've downloaded something and now I have all this adware on safari. Pop up ads and Certain words are highlited that when clicked go to ads for surveys and stuff etc. I've tried everything but i cant get rid of the highlighted text. Does anyone know how to fix this?

MacBook Pro

Posted on Mar 5, 2014 2:06 AM

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Q: How to remove Adware?

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  • by Kaz990,

    Kaz990 Kaz990 Aug 21, 2016 4:25 PM in response to Anon4876
    Level 1 (8 points)
    Aug 21, 2016 4:25 PM in response to Anon4876

    Boot Mode: Normal

     

    Model: MacBookPro11,1

     

    USB

     

       v165w (Hewlett Packard)

     

    System diagnostics

     

       2016-08-01 firefox spin

       2016-08-01 firefox spin

       2016-08-06 com.apple.AmbientDisplayAgent crash

       2016-08-07 uTorrent spin

       2016-08-08 sphericalness crash

       2016-08-14 sphericalness crash

       2016-08-14 sphericalness crash

       2016-08-15 sphericalness crash

       2016-08-19 sphericalness crash

       2016-08-22 Preview spin

     

    User diagnostics

     

       2016-07-25 Silverlight crash

       2016-07-25 Silverlight crash

       2016-07-25 Silverlight crash

       2016-07-25 Silverlight crash

       2016-07-28 Silverlight crash

       2016-07-31 VLC crash

       2016-08-01 plugin-container crash

     

    Kernel messages

     

       Aug 19 15:44:16   com_apple_driver_AppleUSBCardReaderDriverNub::setPowerState(0xa6448822533de8ad, 0 -> 2) timed out after 10556 ms

       Aug 20 09:22:25   Sound Assert: IOAudioEngine::startClient timed out waiting

       Aug 21 11:09:16   151979.059168 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 12:45:17   154146.089463 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 13:47:19   154272.371407 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 14:48:04   154321.828442 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 15:48:50   154371.456748 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 16:49:35   154420.988928 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 17:50:21   154471.003060 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 18:51:06   154520.439684 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 18:55:23   154570.387579 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 20:29:34   160145.612719 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 21:30:32   160208.972968 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 22:31:18   160259.008091 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 21 23:33:20   160385.205696 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 22 00:34:05   160434.628649 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 22 01:34:51   160484.040726 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 22 02:35:36   160533.450890 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 22 03:36:22   160583.463052 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 22 04:37:07   160632.918416 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 22 05:37:53   160682.813470 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 22 06:38:38   160732.272533 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 22 07:39:24   160782.287941 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 22 07:41:07   160831.665282 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

       Aug 22 08:22:15   161541.591643 HS02@14200000: AppleUSB20XHCIPort::resetAndCreateDevice: asserting reset

     

    Free space (MiB): 368

     

    Extrinsic daemons

     

       scarlatiniformUpd.plist

       com.microsoft.office.licensing.helper

       com.sphericalness.plist

       com.adobe.fpsaud

       com.sierrawireless.SWoCTool

     

    Extrinsic agents

     

       com.mackeeper.MacKeeper.Helper

     

    launchd items

     

       /Library/LaunchDaemons/com.adobe.fpsaud.plist

           (com.adobe.fpsaud)

       /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

           (com.microsoft.office.licensing.helper)

       /Library/LaunchDaemons/com.sierrawireless.SWoCTool.plist

           (com.sierrawireless.SWoCTool)

       Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist

           (com.mackeeper.MacKeeper.Helper)

     

    Extrinsic loadable bundles

     

       /System/Library/Extensions/Option72.kext

           (com.option.driver.Option72)

       /System/Library/Extensions/OptionMSD.kext

           (com.option.driver.OptionMSD)

       /System/Library/Extensions/SierraDevSupport.kext

           (com.sierrawireless.driver.SierraDevSupport)

       /System/Library/Extensions/SierraDIPSupport.kext

           (com.sierrawireless.driver.SierraDIPSupport)

       /System/Library/Extensions/SierraFSRSupport.kext

           (com.sierrawireless.driver.SierraFSRSupport)

       /System/Library/Extensions/SierraHSRSupport.kext

           (com.sierrawireless.driver.SierraHSRSupport)

       /System/Library/Extensions/SierraIPDirect.kext

           (com.sierrawireless.driver.SierraIPDirect)

       /Library/Extensions/hp_io_enabler_compound.kext

           (com.hp.kext.io.enabler.compound)

       /Library/Internet Plug-Ins/Flash Player.plugin

           (com.macromedia.Flash Player.plugin)

       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

           (com.microsoft.sharepoint.browserplugin)

       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

           (com.microsoft.sharepoint.webkitplugin)

       /Library/Internet Plug-Ins/Silverlight.plugin

           (com.microsoft.SilverlightPlugin)

       /Library/PreferencePanes/Flash Player.prefPane

           (com.adobe.flashplayerpreferences)

     

    User login items

     

       iTunesHelper

       uTorrent

     

    Restricted user files: 2941

     

    Elapsed time (s): 95

  • by infosee,

    infosee infosee Aug 22, 2016 12:36 AM in response to Kaz990
    Level 1 (119 points)
    Mac OS X
    Aug 22, 2016 12:36 AM in response to Kaz990

    Hi Kaz,

     

    Please use Malwarebytes to clean adware

    http://malwarebytes.org/antimalware/mac

  • by Eric Root,

    Eric Root Eric Root Aug 22, 2016 6:16 AM in response to Kaz990
    Level 9 (70,011 points)
    iTunes
    Aug 22, 2016 6:16 AM in response to Kaz990

    You might want to consider starting a new discussion. Since this one is marked solved and a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.

     

    MacKeeper – Do Not Install

     

    MacKeeper – Do Not Install (2)        See  SDW2001’s post

     

    MacKeeper Removal

     

    MacKeeper Removal

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