Q: I need to remove my device but previous owner not present

Sorry but there is no way t bypass the activation lock. Contact the previous owner otherwise your device is useless brick.

Is the issue an Activation Lock status?

If the original owner sold or gave away the unit without preparation,

it may be almost impossible to use the product if it has such a lock.

• What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

Several articles online about 'iPad activation lock' cover most angles of topic:

https://www.google.com/search?q=ipad+activation+lock

The same kind of activation lock is used by most if not all iDevices to

include iPhone, iPad, iPod. There also is an 'iCloud' tie-in as well.

• Turn off Find My iPhone Activation Lock - Apple Support

device from a previous owner's Apple ID so that you can set up and use it.

Hopefully you can resolve this issue; it helps if you can locate the former

owner if they did not properly ready the unit, prior to your acquiring it.

Good luck in this matter!