bahaairaq
Level 1 (8 points)
Publishing

Q: account is disabled

Hi  Special account has been disabled device please help me.

 

Thank you so much

 

<Email Edited by Host>

iPhone 6s, iOS 9.3.2, null

Posted on Aug 22, 2016 10:22 AM

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bahaairaq

Q: account is disabled

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  • Helpful answers

  • by steven_a1,

    steven_a1 steven_a1 Aug 22, 2016 10:22 AM in response to bahaairaq
    Community Specialists
    Aug 22, 2016 10:22 AM in response to bahaairaq

    Hello bahaairaq,

    I understand your Apple ID account has been disabled.  The resource below provides instructions to resolve this issue:

    If your Apple ID is locked

    If your Apple ID is locked for security reasons, you might see one of these alerts:

    • “This Apple ID has been disabled for security reasons”
    • "You can't sign in because your account was disabled for security reasons"
    • "This Apple ID has been locked for security reasons"

    When you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.

    If you see a message that is different from the alerts above and you can't reset your password, contact us for help.

     

    Take care,