HT201354: If you forgot your Apple ID

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vour400

Q: how can i retrieve apple id for a locked phone so i can contact the original owner.

how can i retrieve apple id on an icloud locked phone so i can contact the original owner to remove it from his account.

iPhone 4S, iOS 9.3.2

Posted on Aug 23, 2016 2:22 AM

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Q: how can i retrieve apple id for a locked phone so i can contact the original owner.

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  • by King_Penguin,

    King_Penguin King_Penguin Aug 23, 2016 2:25 AM in response to vour400
    Level 10 (132,868 points)
    iTunes
    Aug 23, 2016 2:25 AM in response to vour400

    You can't view the full id. Contact the person/store that you bought it from

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Aug 23, 2016 2:27 AM in response to vour400
    Level 9 (77,925 points)
    iTunes
    Aug 23, 2016 2:27 AM in response to vour400

    I'm afraid you can't. Apple can't, by law, tell you the ID even if they know what it is, and there is no other way of finding it. As you can't contact the previous owner you will never be able to use the phone. Returning it for a refund, if this is possible, is your only option.

  • by K Shaffer,

    K Shaffer K Shaffer Aug 23, 2016 2:30 AM in response to vour400
    Level 6 (14,279 points)
    Desktops
    Aug 23, 2016 2:30 AM in response to vour400

    Actually that is why anyone cannot, the AppleID assures each

    user some degree of security and privacy; most things Apple

    are tied into the user and product owner's AppleID.

     

    And having that ID will not assure anyone would be contacted;

    on the other hand, someone may try to abuse the access it

    may imply, in untoward purposes.

     

    With an Activation Lock on an iDevice  that has not been properly

    released by the original owner, the device is about useless. If

    you bought some product that is locked, try & contact the owner

    who may not have known to unlock it before it's sold or gave it away.

     

    Good luck!