Q: iPod 5, Screen won't turn on
I was using my iPod and then I turned it off to go and do something. When I came back my iPod wouldn't turn on. The power button does nothing and the home screen button does nothing either. When I hold the home screen button tho, the Siri noise plays and I can talk to him, but still nothing won't happen. When charge my iPod it does nothing. Please help me.
Message was edited by: caleb163 Grammar Mistakes
iPod touch, iOS 9.3.3, 5th Generation
Posted on Aug 23, 2016 1:49 AM
Press the Sleep/Wake and Home buttons and hold them for at least 10 seconds.
If this does not help, take a look these Apple Support articles:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info here: https://support.apple.com/en-us/HT201263
If these steps don't work, contact Apple and ask for help.
Posted on Aug 23, 2016 1:57 AM