HT201400: If you can’t connect to the iTunes Store

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Rmcommins
Level 1 (4 points)
iPad

Q: Cannot connect to iTunes Store on new iPad Air

Trying to buy an iBook.  Keep being told that I cannot connect to iTunes store with my new iPad Air.  Also, my security questions are not being accepted. Advice?

iPad Air 2 Wi-Fi, iOS 9.3.4

Posted on Aug 22, 2016 6:20 PM

by elcpu,Apple recommended
elcpu elcpu
Level 6 (15,555 points)
Photos for Mac
A:

Try the steps here to see if they help:

If you can’t connect to the iTunes Store - Apple Support

Posted on Aug 23, 2016 4:18 AM

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Q: Cannot connect to iTunes Store on new iPad Air

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