gabarrios

Q: Safari logs me out of websites

I am on the latest version of El Capitan and Safari on two different iMacs and one of them is having the referenced issue. Safari signs me out of all the websites that I regularly use (ESPN, Amazon, Google) as well as Safari extensions such as Evernote, Pocket, and Okta. Again, happens on one iMac but not the other.

Posted on Aug 22, 2016 12:13 PM

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Q: Safari logs me out of websites

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Aug 22, 2016 1:20 PM in response to gabarrios
    Level 10 (120,143 points)
    Apple Watch
    Aug 22, 2016 1:20 PM in response to gabarrios

    Hi,

     

    It could be one or more of the extensions or a third party plug-ins that's causing the logouts.

     

    Troubleshooting help here > If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support

  • by gabarrios,

    gabarrios gabarrios Aug 23, 2016 7:21 AM in response to Carolyn Samit
    Level 1 (8 points)
    Safari
    Aug 23, 2016 7:21 AM in response to Carolyn Samit

    I've tried all the troubleshooting steps on the official Apple support site.  Do you know if there is a way to just reset everything?

  • by Eric Root,

    Eric Root Eric Root Aug 23, 2016 9:59 AM in response to gabarrios
    Level 9 (69,881 points)
    iTunes
    Aug 23, 2016 9:59 AM in response to gabarrios

    Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library./Caches/com.apple.Safari/Cache.db and move it to the trash.

     

    Safari Corruption       See post by Linc Davis

  • by gabarrios,

    gabarrios gabarrios Aug 23, 2016 11:11 AM in response to Eric Root
    Level 1 (8 points)
    Safari
    Aug 23, 2016 11:11 AM in response to Eric Root

    Thanks Eric.  I've tried that as well and it hasn't made a difference.

  • by Eric Root,

    Eric Root Eric Root Aug 24, 2016 7:22 AM in response to gabarrios
    Level 9 (69,881 points)
    iTunes
    Aug 24, 2016 7:22 AM in response to gabarrios

    You are welcome. Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

      

    Etrecheck – System Information