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All replies
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Helpful answers
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Aug 23, 2016 1:13 PM in response to sptechmanby steven_a1,How are you doing, sptechman?
Thank you for joining us here in the Apple Support Community and posting about the issue you're running into with not being able to copy content from the library while using Home Sharing. No worries, let's get to the bottom of this so that you're able to get that content in the place that you want it.
Take a look at this article and the steps that it gives to be able to import things from that other iTunes library: iTunes 12 for Windows: Use Home Sharing to import items from another iTunes library
If you do run into any other issues when it comes to Home Sharing, this article should get it taken care of: Get help with Home Sharing
Make it a great day!
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Aug 25, 2016 3:58 AM in response to steven_a1by sptechman,Thank you for your reply - I found this in the help section
My issue is once the owners library is open there is no box to click to
import the songs and no setting button either- so I have no way of getting
the songs
How do I get the box up ?
On Tuesday, 23 August 2016, Apple Support Communities Updates <
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Aug 25, 2016 5:20 AM in response to sptechmanby alex_oz,Thank you for trying those and following up! Since it seems like it isn't giving you the normal options on being able to click on Show in the pop-up menu at the bottom, the best bet would be to contact Apple Support. Use this link to get things started: Contact Apple Support
Cheers!
