Mac OS X
Q: Internal Keyboard & Trackpad not working after sleep mode
Since last week, after sleep mode most of the time the keyboard & trackpad are not working.
External keyboard/ mouse works via USB.
If I restart in safe mode, reset the NVRAM/ PRAM/ SMC it seems to work for some time again.
Didn't install any new software best to my knowledge.
Any ideas?
MacBook Pro (Retina, 13-inch,Early 2015), OS X El Capitan (10.11.6)
Posted on Aug 17, 2016 9:55 AM
by andix,Solvedanswer
Mac OS X
Latest update:
I went to the Genius Bar. It's a known problem, they say.
Apple was able to fix it within some 2 hrs or so by replacing the "Trackpad Cable, Flex".
Posted on Sep 7, 2016 2:13 PM