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Q: Why does System Preferences/ Network not respond?

The 802.1X, Proxies, and Hardware tabs always open a new set of options but the Wi-Fi, TCP/IP, and WINS tabs often do not. I don't know what this means. Any suggestions would be appreciated. Thank you.

MacBook Pro with Retina display, OS X Mavericks (10.9.5), MacBookPro11,3; Airport Time Capsule

Posted on Aug 23, 2016 2:14 PM

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Q: Why does System Preferences/ Network not respond?

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  • by Eric Root,

    Eric Root Eric Root Aug 24, 2016 9:13 AM in response to technology today
    Level 9 (69,659 points)
    iTunes
    Aug 24, 2016 9:13 AM in response to technology today

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - Mavericks


    If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information