Ross56

Q: My gmail inbox deletes all entries from about 2 weeks back but I can find all past emails in my All Mail.  How do I fix this?  Do I have to reload my gmail account?

My gmail only retains mail from the past week or two.  When I close down Outlook, a box pops up saying "Deleting files" and I then hit stop.   If I go to All Mail I can find everything.   There are a few other weird things happening but let's tackle this key one first.

Thanks,

Ross H

iPhone 4S, iOS 7.0.4

Posted on Aug 24, 2016 2:56 AM

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Q: My gmail inbox deletes all entries from about 2 weeks back but I can find all past emails in my All Mail.  How do I fix this? ... more

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  • by John Galt,

    John Galt John Galt Aug 24, 2016 12:48 PM in response to Ross56
    Level 8 (49,039 points)
    Mac OS X
    Aug 24, 2016 12:48 PM in response to Ross56

    What you are describing can be caused by Google Mail or Microsoft Outlook. You can configure either one to delete emails after a certain period of time. For assistance consult Google or Microsoft, respectively, for support.

     

    What are the other problems you're encountering?