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All replies
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Helpful answers
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Aug 24, 2016 2:22 PM in response to Mary Frostby Carolyn Samit,Hi,
You can make an appointment at an Apple Genius Bar.
Or you can send it in for repairs > Mac notebooks Service Answer Center - Apple Support
Before you do that, see if an SMC reset helps.
Instructions here > Reset the System Management Controller (SMC) on your Mac - Apple Support
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Aug 24, 2016 2:54 PM in response to Mary Frostby Mary Frost,I followed the directions for finding out how many cycle my battery has gone through but I didn't find a Battery/cycle count listed.
Apple suggested finding this information out before resetting the System Management Controller. Is there some reason that this information isn't available?
Mary Lou