mkgr

Q: El Capitan running slowly?

Is anyone else having the issue of your Mac running wicked slow after the new El Capitan update? Word, Safari, Preview, and iTunes wouldn't open- they froze and I had to force quit them. Even typing this there is a major lag and the pinwheel appears. What's up with that? So far I hate how slow it's making my mac.

Posted on Sep 30, 2015 2:22 PM

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Q: El Capitan running slowly?

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  • by Otelina,

    Otelina Otelina Aug 24, 2016 2:58 PM in response to Heli A
    Level 1 (12 points)
    Mac OS X
    Aug 24, 2016 2:58 PM in response to Heli A

    go to apple logo and go to about my mac. click the memory tab there and tell me how much memory you see or what it says there.. 4GB

    becareful do not write here any user data info.

    then ckick below the tab it says systen report and at the left click the diagnostic.. if it says passed ok for now PASSED

    then more down again look at memory and compare it with the other result 4GB

    then write here anything it says for the power or take a screenshot  if you dont know how ask me

    Screen Shot 2016-08-24 at 5.56.19 PM.png

    then below coose the software tab  and while is highlighted  look at the right if it says system integrity enabled and secure memory too also there compare your user name if it is correct. BOTH ENABLED

  • by Heli A,

    Heli A Heli A Aug 24, 2016 2:58 PM in response to BobTheFisherman
    Level 1 (12 points)
    Desktops
    Aug 24, 2016 2:58 PM in response to BobTheFisherman

    Sorry actually was my mistake..i should have instructed this from start...i knew that is long post here and i was following it  just in case  to find a solution to my strange problem i have..

  • by Heli A,

    Heli A Heli A Aug 24, 2016 3:01 PM in response to Otelina
    Level 1 (12 points)
    Desktops
    Aug 24, 2016 3:01 PM in response to Otelina

    Ok dear Otelina  these look ok.  But as you see this therad is very long  and you should start an new one if you want to continue..Follow the instructions with link that bob the fisherman  have...and send me the link here..

  • by Otelina,

    Otelina Otelina Aug 24, 2016 3:02 PM in response to Heli A
    Level 1 (12 points)
    Mac OS X
    Aug 24, 2016 3:02 PM in response to Heli A

    Ok. I guess I will start a new post although this post's question fits my problem. Thanks for your help, Heli A

  • by Otelina,

    Otelina Otelina Aug 24, 2016 3:06 PM in response to BobTheFisherman
    Level 1 (12 points)
    Mac OS X
    Aug 24, 2016 3:06 PM in response to BobTheFisherman

    I will. Thanks!!!

  • by BobTheFisherman,

    BobTheFisherman BobTheFisherman Aug 24, 2016 3:07 PM in response to Otelina
    Level 6 (15,473 points)
    Aug 24, 2016 3:07 PM in response to Otelina

    Otelina wrote:

     

    Ok. I guess I will start a new post although this post's question fits my problem. Thanks for your help, Heli A

    If your problem has not been solved over the past year when this thread was created and in the 30 pages of responses by multiple posters, I doubt very much that your issue will ever be resolved in this thread.

     

    Start your own thread and get focused current advise.

  • by Otelina,

    Otelina Otelina Aug 24, 2016 3:09 PM in response to Heli A
    Level 1 (12 points)
    Mac OS X
    Aug 24, 2016 3:09 PM in response to Heli A
  • by VLBB,

    VLBB VLBB Sep 17, 2016 11:10 AM in response to mkgr
    Level 1 (12 points)
    Desktops
    Sep 17, 2016 11:10 AM in response to mkgr

    Here go my results,

    if anyone could help.. plz!!

     

    Worst upgrade ever!

    not happy!

     

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-17 19:06:16

    Download EtreCheck from https://etrecheck.com

    Runtime 3:09

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Remove] links to remove adware.

     

    Problem: Computer is too slow

     

    Hardware Information:

        MacBook Pro (13-inch, Mid 2012)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro9,2

        1 2,9 GHz Intel Core i7 CPU: 2-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 666

     

    Video Information:

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software:

        OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour

     

    Disk Information:

        TOSHIBA MK7559GSXF disk0 : (750,16 GB) (Rotational)

            EFI (disk0s1) /Volumes/firmwaresyncd.8CpFVt : 210 MB (198 MB free)

            Macintosh HD (disk0s2) / : 749.30 GB (134.93 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        MATSHITADVD-R   UJ-8A8   ()

     

    USB Information:

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Configuration files:

        /etc/hosts - Count: 17

     

    Gatekeeper:

        Anywhere

     

    Adware:

        /Library/LaunchDaemons/com.MyUpdater.agent.plist

        One adware file found. [Remove]

     

    Kernel Extensions:

            /Library/Application Support/PeerGuardian

        [not loaded]    xxx.qnation.PeerGuardian (1.1.13 - SDK 10.8 - 2015-10-28) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.Cycling74.driver.Soundflower (1.4.3 - 2016-07-11) [Support]

        [not loaded]    com.wacom.kext.wacomtablet (Wacom Tablet 6.3.8-2 - SDK 10.9 - 2016-07-11) [Support]

     

    Startup Items:

        ProTecVb: Path: /Library/StartupItems/ProTecVb

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents:

        [not loaded]    7 Apple tasks

        [loaded]    168 Apple tasks

        [running]    63 Apple tasks

     

    System Launch Daemons:

        [not loaded]    48 Apple tasks

        [loaded]    163 Apple tasks

        [running]    79 Apple tasks

     

    Launch Agents:

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-09-16) [Support]

        [loaded]    com.adobe.CS5ServiceManager.plist (2013-01-11) [Support]

        [failed]    com.extensis.FMCore.plist (2016-09-06) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2014-08-13) [Support]

        [running]    com.wacom.wacomtablet.plist (2014-03-31) [Support]

     

    Launch Daemons:

        [loaded]    com.MyUpdater.agent.plist (2016-09-15) Adware!  [Remove]

            /Applications/MyUpdater/MyUpdater

        [not loaded]    com.adobe.SwitchBoard.plist (2016-09-16) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-06-29) [Support]

        [loaded]    com.disc-soft.DAEMONTools.PrivilegedHelper.plist (2013-08-08) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-09-02) [Support]

        [loaded]    com.macpaw.CleanMyMac3.Agent.plist (2016-09-16) [Support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist (2015-12-28) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2014-08-13) [Support]

        [loaded]    com.rogueamoeba.instanton-agent.plist (2014-03-25) [Support]

        [loaded]    com.teamviewer.Helper.plist (2015-03-02) [Support]

        [loaded]    xxx.qnation.PeerGuardian.locum.plist (2015-10-28) [Support]

     

    User Launch Agents:

        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (2016-09-17)

        [loaded]    com.spotify.webhelper.plist (2015-06-08) [Support]

     

    User Login Items:

        Caffeine    Application Hidden (/Applications/Caffeine.app)

        Suitcase Fusion 6    Application Hidden (/Applications/Suitcase Fusion 6.app)

        CleanMyMac 3 Menu    Application  (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

     

    Internet Plug-ins:

        o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-28) [Support]

        Default Browser: 601 - SDK 10.11 (2016-09-16)

        Flip4Mac WMV Plugin: 3.2.0.16   - SDK 10.8 (2013-06-07) [Support]

        WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2014-03-31) [Support]

        AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-09-16) [Support]

        FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-09-16) [Support]

        Silverlight: 5.1.20513.0 - SDK 10.6 (2016-09-16) [Support]

        QuickTime Plugin: 7.7.3 (2016-05-05)

        Flash Player: 22.0.0.209 - SDK 10.9 (2016-09-16) Outdated! Update

        googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

        SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

        AdobePDFViewer: 10.1.1 (2016-09-16) [Support]

        JavaAppletPlugin: Java 8 Update 66 build 17 (2016-09-16) Check version

     

    3rd Party Preference Panes:

        Flash Player (2016-06-29) [Support]

        Flip4Mac WMV (2013-03-29) [Support]

        Growl (2016-09-16) [Support]

        Java (2016-09-16) [Support]

        WacomTablet (2016-09-16) [Support]

     

    Time Machine:

        Time Machine not configured!

     

    Top Processes by CPU:

             5%    WindowServer

             2%    kernel_task

             1%    fontd

             0%    com.apple.WebKit.WebContent(5)

             0%    FMCore

     

    Top Processes by Memory:

        579 MB    kernel_task

        549 MB    com.apple.WebKit.WebContent(5)

        156 MB    softwareupdated

        66 MB    Suitcase Fusion 6

        66 MB    WindowServer

     

    Virtual Memory Information:

        3.65 GB    Free RAM

        4.35 GB    Used RAM (3.02 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        Sep 17, 2016, 06:58:43 PM    Self test - passed

        Sep 17, 2016, 02:48:15 PM    /Library/Logs/DiagnosticReports/firefox_2016-09-17-144815_[redacted].cpu_resour ce.diag [Details]

            /Applications/Firefox.app/Contents/MacOS/firefox

  • by Heli A,

    Heli A Heli A Sep 17, 2016 11:42 AM in response to VLBB
    Level 1 (12 points)
    Desktops
    Sep 17, 2016 11:42 AM in response to VLBB

    Hi dear VLBB.

    Etrecheck is a nice utility for troubleshooting  but it needs a lot of knowledge to fix something.

    Also sometimes even if does not report a problem does not mean that there is no problem.

    Apple official does not monitor this site as they told me  at phone support.

    I suggesting you to contact official Apple support here or take your machine to an Apple official store if you can.

    http://www.apple.com/contact/

    Official Apple Support

  • by John Galt,

    John Galt John Galt Sep 17, 2016 12:16 PM in response to VLBB
    Level 8 (49,654 points)
    Mac OS X
    Sep 17, 2016 12:16 PM in response to VLBB

    VLBB

     

    Your problems are very simple to fix, but you are posting a reply to a very old Discussion. Please read Writing an effective Apple Support Communities question.

  • by Mike K,

    Mike K Mike K Sep 20, 2016 1:41 AM in response to mkgr
    Level 2 (228 points)
    iLife
    Sep 20, 2016 1:41 AM in response to mkgr

    Absolutely. I just got a Macbook Air and it's the first time I'm using El Capitan. Rather than use Migration Assistant, I decided to start fresh and redownload apps as I need them, only pulled a couple of essential documents from my last computer to work on. All the Apple apps (Preview, Mail, Safari) run slow as molasses, crash all the time... each of them has crashed at least once in the last few hours. I've only had this computer for 2 days. This is a complete and total nightmare, I got a new computer so things would be better, not worse. But they're worse.

  • by VLBB,

    VLBB VLBB Sep 20, 2016 11:01 AM in response to John Galt
    Level 1 (12 points)
    Desktops
    Sep 20, 2016 11:01 AM in response to John Galt

    John,

    Thank you so much for your reply..!

    Believe me I have been looking around, but so far - and after several days, the problems don´t seam simple.

    Time consuming and stressing - I need to work, and this machine is now very slow.

    Also, I cant find a more recent question to this problem on the Community Support..

    If you could help I would be very very appreciated!

    Thank you!

  • by Ana Nas,

    Ana Nas Ana Nas Sep 20, 2016 11:39 AM in response to Eric Root
    Level 1 (4 points)
    Sep 20, 2016 11:39 AM in response to Eric Root

    Hi Eric Root!

    Thank for the advice. I have the same issue, everything running extremely slowly and I can't even open a basic Word documents without having to wait and force quit a few times.

     

    Ran the EtreCheck - below are the results.

     

    EtreCheck version: 3.0.4 (308)

    Report generated 2016-09-20 21:34:31

    Download EtreCheck from https://etrecheck.com

    Runtime 3:43

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is too slow

     

    Hardware Information:

        MacBook Pro (13-inch, Mid 2012)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro9,2

        1 2.5 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                2 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 8

     

    Video Information:

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software:

        OS X El Capitan 10.11.6 (15G1004) - Time since boot: about 2 days

     

    Disk Information:

        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 498.88 GB (344.49 GB free)

                Core Storage: disk0s2 499.25 GB Online

     

        MATSHITADVD-R   UJ-8A8   ()

     

    USB Information:

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Configuration files:

        /etc/hosts - Count: 31

     

    Gatekeeper:

        Anywhere

     

    Startup Items:

        TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents:

        [not loaded]    7 Apple tasks

        [loaded]    153 Apple tasks

        [running]    62 Apple tasks

        [killed]    16 Apple tasks

        16 processes killed due to insufficient RAM

     

    System Launch Daemons:

        [not loaded]    47 Apple tasks

        [loaded]    151 Apple tasks

        [running]    78 Apple tasks

        [killed]    14 Apple tasks

        14 processes killed due to insufficient RAM

     

    Launch Agents:

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-08-28) [Support]

        [running]    com.adobe.AdobeCreativeCloud.plist (2016-08-28) [Support]

        [failed]    com.promethean.activhardwareservice.plist (2014-10-03) [Support]

        [failed]    com.promethean.activmgr.plist (2014-10-03) [Support]

        [failed]    com.promethean.flashextension.plist (2014-10-03) [Support]

        [not loaded]    com.teamviewer.teamviewer.plist (2016-08-22) [Support]

        [not loaded]    com.teamviewer.teamviewer_desktop.plist (2016-08-22) [Support]

        [failed]    ru.yandex.desktop.PuntoSwitcher.UninstallReporter.plist (2016-07-11) [Support]

     

    Launch Daemons:

        [running]    com.adobe.adobeupdatedaemon.plist (2016-08-28) [Support]

        [running]    com.adobe.agsservice.plist (2016-09-15) [Support]

        [loaded]    com.microsoft.office.licensingV2.helper.plist (2016-04-11) [Support]

        [loaded]    com.teamviewer.Helper.plist (2016-07-06) [Support]

        [not loaded]    com.teamviewer.teamviewer_service.plist (2016-08-22) [Support]

     

    User Launch Agents:

        [loaded]    com.bittorrent.uTorrent.plist (2016-08-21)

        [loaded]    com.google.keystone.agent.plist (2016-08-21) [Support]

     

    User Login Items:

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        PuntoSwitcher    Application  (/Applications/PuntoSwitcher.app)

     

    Internet Plug-ins:

        Default Browser: 601 - SDK 10.11 (2016-07-09)

        AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-28) [Support]

        QuickTime Plugin: 7.7.3 (2016-07-09)

     

    3rd Party Preference Panes:

        Tuxera NTFS (2016-08-21) [Support]

     

    Time Machine:

        Time Machine not configured!

     

    Top Processes by CPU:

            20%    thunderbird

             7%    WindowServer

             5%    Microsoft Word

             3%    kernel_task

             1%    fontd

     

    Top Processes by Memory:

        926 MB    Google Chrome Helper(11)

        576 MB    kernel_task

        188 MB    thunderbird

        127 MB    Dropbox

        123 MB    Google Chrome

     

    Virtual Memory Information:

        30 MB    Free RAM

        3.97 GB    Used RAM (692 MB Cached)

        158 MB    Swap Used

     

    Diagnostics Information:

        Sep 20, 2016, 09:27:26 PM    /Library/Logs/DiagnosticReports/Microsoft Word_2016-09-20-212726_[redacted].hang

            /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word

        Sep 20, 2016, 09:26:31 PM    /Library/Logs/DiagnosticReports/Skype_2016-09-20-212631_[redacted].hang

            /Applications/Skype.app/Contents/MacOS/Skype

        Sep 20, 2016, 09:26:29 PM    /Library/Logs/DiagnosticReports/Microsoft PowerPoint_2016-09-20-212629_[redacted].hang

        Sep 18, 2016, 03:15:25 PM    Self test - passed

     

     

  • by John Galt,

    John Galt John Galt Sep 20, 2016 11:50 AM in response to VLBB
    Level 8 (49,654 points)
    Mac OS X
    Sep 20, 2016 11:50 AM in response to VLBB

    Just start a new Discussion by clicking Post > Discussion at the top of the page:

     

    is.png

     

    You will probably receive a reply within minutes.

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