Slowman

Q: MacBook 2007 freezes following software install

HI all, I have a 2007 MacBook running snow leopard.

 

 

OS X 10.6 (Snow Leopard)

Office 2011

2.0 GHz Intel Core 2 Duo

2GB of RAM

120 GB hard drive

 

 

I Recently attempted to install the Djay software from algorithm that came  with  spin, the usb controller for it.. Not sure what year but has loaded on an older MacBook running snow leopard ..

 

 

Once installed which looked fine the software would not load, so I uninstalled, deleted it from applications.. Now the desk top freezes a few minutes into to trying to do anything, it's mainly when trying to open anything from tool bar..

 

 

Any advice would be much appreciated, thank you

iPad, iOS 7.0.4

Posted on Aug 21, 2016 2:48 AM

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Q: MacBook 2007 freezes following software install

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  • by K Shaffer,Solvedanswer

    K Shaffer K Shaffer Aug 24, 2016 3:51 PM in response to Slowman
    Level 6 (14,249 points)
    Desktops
    Aug 24, 2016 3:51 PM in response to Slowman

    Did you attempt startup in Safe boot mode? Shift key held down after chime

    startup, and if you hold the key in the correct & timely manner, you may need

    to supply your admin user password to continue in Safe mode.

     

    You may have removed essential parts of the system while attempting to

    remove the troublesome application; so a re-install of the OS X is likely.

     

    Further troubleshooting & use of Find to locate any parts of that Application

    that may still exist, could be performed. Also, you could try & see that the
    Console log files suggest, according to the exact Time/Date of issue. --

    You could see if Disk Utility could repair permissions on the hard drive. This

    is different than attempting to repair the hard drive.

     

    You may have to start the computer up from the Snow Leopard system DVD to

    see if you can then use Disk Utility from the menu options in the installer, to then

    see if you can repair the hard drive using that version of disk utility.

     

    If not, you may have to reinstall from DVD and then update the system to 10.6.8

    This should not erase your user account. However any applications that remain

    in your user account that could have been part of this problem, may be enabled.

     

    Applications from web sites can be problematic. Some of them may contain odd

    bits of bad software; depending on reputation of source, adware, malware or items

    not wanted or expected may download with very unexpected results.

     

    There maybe better methods to troubleshoot or address this issue. To know what

    is going on may require looking into System Log files, among other things.

     

    Did the application provide an uninstaller? If you had to supply your User password

    on installation, it may have required a detailed proper un-installation so as to not

    damage other system sections. The applications folder is a place to look, if included.

     

    Good luck!

  • by Slowman ,

    Slowman Slowman Aug 24, 2016 3:52 PM in response to K Shaffer
    Level 1 (8 points)
    Accessibility
    Aug 24, 2016 3:52 PM in response to K Shaffer

    TThank you for this, most helpful..

  • by Slowman ,

    Slowman Slowman Aug 25, 2016 2:07 AM in response to Slowman
    Level 1 (8 points)
    Accessibility
    Aug 25, 2016 2:07 AM in response to Slowman

    Big apologies for contacting you again, but i decided to clean re install osx snow leopard  but the issue is still there, the dock and tool bar freezes when clicked on ? i cant update the OSX and it took a few attempts to install the OSX to. Before I send it off to my mac guy and spend money i have got...

     

    Any advice please... Thank you so much in advance..

  • by K Shaffer,Helpful

    K Shaffer K Shaffer Aug 25, 2016 11:13 AM in response to Slowman
    Level 6 (14,249 points)
    Desktops
    Aug 25, 2016 11:13 AM in response to Slowman

    Did you use the option in the booted Installer DVD, (in drop-down menu) to use

    the Disk Utility in there, and erase the hard drive? Single-pass would be OK;

    then be sure the HFS+ formatting is applied to erased hard disk drive.

     

    Then re-install from scratch... You would have to re-apply any/all updates to the

    applications you sought to use again. If you had a TimeMachine backup, be so

    wary of using it during initial Setup, since it could bring-in the very things that

    you would be trying to avoid. At a later time, you could 'migrate' parts of the

    backup the Time Machine utility created; pick and choose carefully.

     

    Also, there is a chance the hard drive may be failing. In the MacBook, DIY is

    a relatively easy venture; unlike the older PowerBook, or most difficult iBook.

    The iFixit repair guides are most helpful with hardware replacement/upgrade.

    They do wear out, and get replaced. Usually in as little as two/three years.

     

    Not sure what else to suggest, don't know what/all you may have tried.

    Perhaps some other helpful person can add better ideas in a new reply.

     

    Good luck in this matter!