AfroDier
Level 1 (5 points)
iPhone

Q: wifi connectivity issue on 6s

Hello everyone, My iPhone 6s recently having this problem.


The problem is that after some time, my 6s is dropping the wifi connection for a second.

After the disconnection, it will automatically reconnect with the connection then after some time again

it will drop the same connection. It's a repetitive process.



iPhone 6s, iOS 9.3.4

Posted on Aug 25, 2016 6:24 AM

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AfroDier

Q: wifi connectivity issue on 6s

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  • Helpful answers

  • by javaliga,

    javaliga javaliga Aug 25, 2016 6:32 AM in response to AfroDier
    Level 4 (3,358 points)
    iCloud
    Aug 25, 2016 6:32 AM in response to AfroDier

    Does this happen on all WI-FI networks?  Or only on a certain one?  Have you tried these steps:

     

    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

  • by AfroDier,

    AfroDier AfroDier Aug 25, 2016 6:46 AM in response to javaliga
    Level 1 (5 points)
    iPhone
    Aug 25, 2016 6:46 AM in response to javaliga

    Hello there javaliga, thanks for the reply.

     

    Yes it happens to all wifi networks, on the other hand my 6+ is functioning properly with these networks

    only my 6s is having this problem.

  • by aditya.bobde,

    aditya.bobde aditya.bobde Aug 25, 2016 7:27 AM in response to AfroDier
    Level 1 (16 points)
    iPhone
    Aug 25, 2016 7:27 AM in response to AfroDier

    The same issue with my Iphone 6s too. Thank you for the discussion.Also its happens every time I connect to my WIFI.

  • by elcpu,

    elcpu elcpu Aug 25, 2016 6:35 PM in response to AfroDier
    Level 6 (15,946 points)
    Photos for Mac
    Aug 25, 2016 6:35 PM in response to AfroDier

    Below is a User Tip about Wi-Fi issues. Suggest starting from the top and working down.

     

    1) Restart you device.

    2) Reset Network Settings:  Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

    3) Reboot Router/Modem:  Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band). Channels 1, 6 or 11 are recommended for the 2.4 band.

    4) Change to Google's DNS:  Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

    5) Disable device prioritization on the router if this feature is available. Also disable any VPN apps and test Wi-Fi again.

    6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

    7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

    8) Backup and Restore the Device using iTunes. Try restoring as New first and testing it. If ok try restoring the backup (the backup could be corrupted).

    https://support.apple.com/en-us/HT201252

    9) Go to an Apple store for hardware evaluation. The Wi-Fi chip or the antenna could be defective.

     

    User Tip:  https://discussions.apple.com/docs/DOC-9892